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Public complaints: 24bettle, B-bets scam

Topic created on 23rd May. 2018 | Page: 1 of 1 | Answers: 4 | Views: 2,438
emsalvador
Since I hadn't found anything really negative about 24bettle on the net, I opened an account with 100% welcome bonus.
That was 4 weeks ago. Since then I have not been able to place a single bet, except 1,- Euro bets.
In the chat they always tell me that the problem is known and it should work again soon.

However, it seems to be rather that one is cheated here quite brazenly, because it still does not work.
I now have 4 days to implement 1600, - Euro... with 1, - Euro bets

My first Deposit, which has not yet been used, because all bets are canceled immediately, they will not refund me.
One wants a bank confirmation of the deposit, which I have already submitted 3 times, now still photos of my bank card (front and back)....

Don't you have the right to get your deposit refunded if you can't use a service at all ?
I sent an email to Curaçao eGaming, they have a license, but no answer yet.

Where else can I turn to ? Thanks for your tips

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Stromberg
Legend
So the Curacao authority will probably not care after all what I have read here about this.

Can you place e.g. 100 bets a 1€ on a game? or will only the first bet be counted towards the turnover requirements or some crap like that?

This post has been translated automatically

emsalvador
Hi Stromberg,

i don't want to try the 1,- Euro bets, because they will say that I used the bonus.
I have so far two 1, - Euro bets and am a total of my initial amount.

The Curacao authority has at least acknowledged receipt of my complaint, but has not yet responded.

I have now, because I was forced, all requested documents, photos of my bank card, etc... submitted and nerve the Live Chat 2 times a day. In addition, there is a mail to the support every day.
My account has now been confirmed as verified... bets I can not and do not want more, still do not give.
As for the refund of my Deposit, the "relevant department" is supposedly still checking.

I will not place any more bets there, I just want my deposit back.
They offered me to transfer my money to B-bets. But there I have been screwed 2 years ago.

... so it is not easy

This post has been translated automatically

Stromberg
Legend
I hope you get your money back!

This post has been translated automatically

Momoo888
And?
Did you get your money?
Registered myself last week and got lucky on a high four figure win
Have it paid out Sunday, was processed on Wednesday.
Is now onn away supposed to be between 3-5 days on my account.
Hope it arrives.

This post has been translated automatically

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