10bet.com does not pay out 16,900

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Anonym

Former Member

23rd May. 2018, at 11:04 pm CEST#21

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Find it really perverse that the threaten with an account closure, where they know that you have reported to the MGA. I would now also communicate this threat to the MGA. Disgusting how casinos act when they are asked to pay. Deposit is never problematic, since anyone can use the account of anyone. This shows once again that they always just assume that there is no win. If nevertheless, all levers are set around the Auszahlen to complicate. Question: Could not help you so far Daniel? I can only join the previous speaker make everything possible.
But I have one objection to the previous comment.... Jackpot2017.... he has already done everything that was requested. You mention the March, in the time until now everything was submitted several times, only they did not want to accept it so far. Now they come with new documents around the corner. REGRETFUL!!!

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Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:06 pm CEST#22

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Hello I have lost my driver's license not on the street but I had to hand it in and I have a German identity card for what do I need a passport I live in the EU I do not need a passport here and this casino also has a seat in the EU and the voläufigen passport I get only if I can prove that I fly somewhere I have already called the authorities

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Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:09 pm CEST#23

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I have sent this email to the mga in a new complaint but I do not know if they act so quickly it says 3 to 4 weeks and what do I do if they close the account after 2 weeks I call tomorrow times in person at the mga

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Anonym

Former Member

10bet.com does not pay out 16,900

23rd May. 2018, at 11:15 pm CEST#24

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Please??? I didn't have to prove anything. I just said that I had to leave, that was it. Really bad, if that runs in your city so. I'm really sorry, because I now lack other ideas. I also see it as pure harassment that they now demand a passport and no more ID.

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Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:15 pm CEST#25

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Yes I have submitted my driver's license I only have the photos still on my phone high quality they have not accepted ok now I sent my ID card a temporary in high quality and also how I hold it in my hand with my face together now they do not accept the and demand again a driver's license or passport although I have told them in at least 10 emails and in person on the phone I only have an ID card what else should I do these are valid official German documents I do not understand this and now I have threatened with the mga they threaten with closure in 2 weeks how many times do I still have to say that my certificate is gone they do not understand this. Danile said the casino is not listed here so he can not help me but he told me contact the mga now I hope that they get it faster than 2 weeks

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Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:17 pm CEST#26

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Daa problem is I live in Austria but am a German citizen but I call tomorrow again the authorities

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Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:44 pm CEST#27

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And why should they terminate my account then they would violate their own terms and conditions I have done nothing like what could lead to a termination here the terms and conditions for termination

17.1. 10Bet hereby reserves the right to terminate your account at any time, for any reason, without notice to you. Any funds in your account at the time of termination will be credited to your credit/debit card or financial account.
17.2 Without limiting Section 17.1, we reserve the right, in our sole discretion, to terminate or suspend your Account (notwithstanding any other provision contained in these Terms and Conditions) if we have reason to believe that you have engaged, or are likely to engage, in any of the following activities:

If you have more than one active account with 10Bet

If the name you have registered in your 10Bet account does not match the name in the financial/bank account or credit/debit card(s) you have used to make deposits into said 10Bet account

If you become bankrupt

If you provide false or misleading information when registering a 10Bet account

If you attempt to use your customer account through a VPN, proxy or similar service that disguises or manipulates the identification of your real location, or if you otherwise provide false or misleading information about your citizenship, location or place of residence, or if you place bets or wagers on the Website through or on behalf of a third party

If you are not over 18 years of age

If you are located in the Excluded Territories

If you have allowed or permitted (whether intentionally or unintentionally) someone else to participate through your 10Bet account

If you have played together with (any) other customer(s) as part of a club, group, etc., or placed bets or wagers with the same (or substantially the same) selections in a coordinated manner with (any) other customer(s)

If 10Bet has received a "chargeback" or a notice of a "chargeback" through a Deposit mechanism used on your account

If it is found that you are colluding or are guilty of fraud, money laundering or any other type of fraudulent activity; or

If 10Bet determines that you have deployed or used a system (including machines, computers, software or other automated systems such as bots) that is specifically designed to defeat the gaming system.

17.3 If 10Bet closes or suspends Your Customer Account for any of the reasons set out in 17.2 above, You shall be liable for all resulting claims, losses, liabilities, damages, costs and expenses incurred or suffered by 10Bet (collectively "Claims") and You shall indemnify and hold harmless 10Bet in respect of such Claims upon demand.
17.4 If we have reasonable grounds to believe that you have participated in any of the activities set out in section 17.2 above, we reserve the right to withhold all or part of your funds or recover from your account deposits, withdrawals and Bonuses any wins related to any of the practices set out in section 17.2. In such circumstances, your information will be disclosed to the relevant regulator, supervisory authority or other relevant external third parties. The rights set out herein are without prejudice to any other rights we may have against you under these Terms and Conditions or otherwise.

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Alexander5488

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Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:47 pm CEST#28

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And look at the very top of the first paragraph it says if you cancel the account any balance will be credited to the account or credit/debit card

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Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 11:50 pm CEST#29

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So they would even violate their own GTCS and something like that is allowed in Europe and gets a license?

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Anonym

Former Member

10bet.com does not pay out 16,900

24th May. 2018, at 01:46 am CEST#30

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Well then everything is good! Shall the Saftladen halt cancel your account, then at least transfer the coal finally times...

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Public complaints: 10bet.com does not pay out 16,900 (Page 3)

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

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