10bet.com does not pay out 16,900

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

24th Mar. 2018, at 08:12 pm CET#11

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Daniel wrote on 24/03/2018 at 19:28: Best you ask if they can lock the money so you can not gamble it again. Alternatively you can set a loss limit of 10€ or so. If you are sure you can control yourself until your player account is verified, then of course you don't need to take these steps.

Verification is a normal procedure that every casino has to perform. This has nothing to do with dubious behavior. The best thing to do is to organize the missing documents and wait and see what happens. I think you will be able to withdraw without any problems.

They have already blocked my account by itself because I do not have my documents yet but I have screenshots of my user account where you can see the money and also a screenshot of the win and in which game that was for security in case they do not want to pay out

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

24th Mar. 2018, at 08:13 pm CET#12

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Iseedeadpeople wrote on 03/24/2018 at 20:08

Alexander5488 wrote on 03/24/2018 at 19:57

domesum wrote on 24.03.2018 at 17:44: Ten euros costs a temporary perso you can get and you get immediately

Yes that's what I thought too I have to get a temporary one because my appointment for a new perso I have only on 6 june I am a German citizen but live in Austria and in the consulate in Vienna it takes longer but on Monday I go to the consul in Salzburg and let me give a temporary one. Anyway thanks for the help

wish you that it goes well now and you get the win quickly

Thanks I keep you up to date

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

24th Mar. 2018, at 08:14 pm CET#13

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SuitedTrips wrote on 03/24/2018 at 7:59 pm: What an insane win. Get that pass organized and then have a blast. That's a hell of a lot of money!
Is it ok to ask what you were playing?

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

24th Mar. 2018, at 08:15 pm CET#14

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

20th May. 2018, at 11:16 pm CEST#15

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So people have now written to the mga because 10bet does not accept my card again and again the same excuses the quality would be too weak although I make the photos with a samsung galaxy s8 and the camera is very highqualiity now it's wait and see

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Visitor

Bembelrocker

Forum posts: 16 Member since: 07.05.2018

10bet.com does not pay out 16,900

22nd May. 2018, at 08:36 pm CEST#16

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Alexander5488 wrote on 20.05.2018 at 23:16: So people have now written to the mga because 10bet does not accept my ID always the same excuses the quality would be too weak although I make the photos with a samsung galaxy s8 and the camera is very highqualiity now it is called wait and see

Can't you just borrow a camera from someone and then take photos and say that's a different camera now ? Then this "excuse" should probably be over...
Likewise, you can also go to your citizens office in the city and issue a certificate or simply scan the Perso in the city... You just have to be creative and move a little bit...

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 08:55 pm CEST#17

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I also took the photos with another camera and in their emails it is explicitly stated that they do not accept scans and what kind of certificate I have already written in this thread that I have my registration confirmation my ID bills my online banking photos of myself with the ID in my hand what the hell should I send it is enough an ID card an invoice and bank statements as it is in the terms and conditions inside

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Rookie

Alexander5488

Topic Creator

Forum posts: 21 Member since: 24.03.2018

10bet.com does not pay out 16,900

23rd May. 2018, at 10:22 pm CEST#18

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So people now they have written me an email it says I have 2 weeks to send my passport or driver's license otherwise they cancel my account I have no driver's license I have lost and a passport I do not have I only have a German ID card the mga I have already written but it says yes it takes 3 to 4 weeks and a passport also takes longer than 2 weeks they just do not want to pay me the money in every email I have written them I have lost my driver's license and that I have no passport because I live in Europe and there I need legal only a personal ID and again the same answer as always only that they now say in 2 weeks they cancel my account I have won with 15 euros that I have paid in all this money and that's why they do not want to pay out I have threatened them with the mga and they know that it takes longer there and now I do not know what to do in 2 weeks I do not get a passport the email you can read I copy them purely if someone knows what I can do I would be very grateful.

Dear Alexander,

We would like to clarify that we are unable to continue with the payout, or with the review of the case, until a proper ID document is submitted.

Please provide us with :
- High quality copy of your Passport or driver's license (front and back) - at least 5 MP

Please note that there is a 14 day notice in which you should comply with our request, otherwise the account will be terminated. In case you are unable to forward us a valid ID document within those 14 days, all transactions will be voided and your account will be terminated.

You are welcome to submit the requested image as an attachment, to a reply to this message.

Your understanding and cooperation are highly appreciated.

This post has been translated automatically

Anonym

Former Member

10bet.com does not pay out 16,900

23rd May. 2018, at 10:37 pm CEST#19

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You have opened the case here since March and have not bothered to get a new driver's license since then? Get the *** documents and send them by mail registered **EILIG**** EXPRESS and good. The best thing is to get on a plane and go to Malta...Hello, we are talking about 17K???

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Anonym

Former Member

10bet.com does not pay out 16,900

23rd May. 2018, at 10:53 pm CEST#20

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Alexander5488 wrote on 05/23.2018 at 22:22: So people now they wrote me an email it says I have 2 weeks to send my passport or driver's license otherwise they cancel my account I have no driver's license I have lost and a passport I do not have I only have a German ID card the mga I have already written but it says yes it takes 3 to 4 weeks and a passport also takes longer than 2 weeks they just do not want to pay me the money in every email I wrote them I have lost my driver's license and that I do not have no passport have because I live in Europe and there I need legal only a personal ID and again the same answer as always only that they now say in 2 weeks they terminate my account I have won with 15 euros that I have paid in all this money and that's the reason why they do not want to pay out I have threatened them with the mga and they know that it takes longer there and now I do not know what to do in 2 weeks I do not have a passport the email you can read I copy them purely if someone knows what I can do I would be very grateful.

Dear Alexander,

We would like to clarify that we are unable to continue with the payout, or with the review of the case, until a proper ID document is submitted.

Please provide us with :
- High quality copy of your Passport or driver's license (front and back) - at least 5 MP

Please note that there is a 14 day notice in which you should comply with our request, otherwise the account will be terminated. In case you are unable to forward us a valid ID document within those 14 days, all transactions will be voided and your account will be terminated.

You are welcome to submit the requested image as an attachment, to a reply to this message.

Your understanding and cooperation are highly appreciated.

Hey... I recently had an urgent case where I had to fly abroad, have received a temporary passport at the authorities. The validity so duration is 1 year. Is not a red but green been. The fact is, I handed in my passport photos and received the passport immediately. Good luck to you.

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Public complaints: 10bet.com does not pay out 16,900 (Page 2)

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

10bet.com does not pay out 16,900

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