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Casino verification: Wunderwin's verification

Topic created on 04th Oct. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,275
Frieda112
Hello all,

i've been busy with Verification at Wunderwins for a few days now.

ID/address no problem. Was verified. I had deposited by instant and had asked several times in chat the link for uploading the payment method

Suddenly account blocked for withdrawals with the indication I was not verified.

At some point, the link came by mail regarding payment method, but they requested my former credit card. But I had never deposited there, a year ago once at Woopwin

Nevertheless, photos of the credit card uploaded.

Suddenly the address was requested again, so uploaded again. Address verified again

Since then nothing heard. No reaction by mail, chat not available.

Is there anything I can do?

Thanks for answers!

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Anonym
Woopwin and Wunderwins belong to Gammix. Did you ever start an infringement there?
Regardless of your answer, I would politely ask again tomorrow in the Live Chat, what the current status is. This will certainly clarify, be patient

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Frieda112
I know that both belong to Gammix and also that this practice regarding Verification is mentioned in several complaints.

I do not know what violation I could have committed. I have not played at Woopwin for ages and have never won anything.

The Live Chat at Wunderwins has been unavailable for days and when I reached it, the answer was always the same, namely that verification takes up to 48 h. Objections that 6 days have already passed were not answered. So nothing is clearing up there.

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Anonym
Have the stuff only a few days ago behind me.

I was fully verified with Woopwin since May 2022, but still had to re-verify completely a few days ago because I had a withdrawal of 4000€ on hold.

You will get the money (I have also) However, they are really difficult in terms of verification. If you get stuck can certainly help the Caro, she has also helped me a lot!


By the way, trust the support really nothing they do not know how the finance team works
According to the support I am not yet verified (proof of address in pending) but I already got the confirmation by email that I am verified & I also got the money.

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Frieda112
Thank you for the Tip

The support can actually be completely bent. Either there is no one present or I have the feeling that they do not read correctly what is written - no matter what language I used

I am now curious to see what comes out of it. This stalling and attrition tactic is annoying and unnecessary. I would possibly have some understanding if it were a matter of six-figure sums, but that is not the case

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Caro
Expert
Hey Frieda112, I sent you a message in Communicator.

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Caro
Expert
Frieda112 is fully verified

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