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Casino verification: Wunderino re-verification

Topic created on 13th Nov. 2023 | Page: 1 of 1 | Answers: 3 | Views: 932
Sarii991

Wunderino re-verification

13th Nov. 2023, at 06:01 pm CET#1
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Good evening,
I wanted to ask if anyone had the same problem with Wunderino.

Yesterday evening I was told by support that my account is fully verified. But now my withdrawal was canceled and I got an email that I violated the terms and conditions.

I have to send my bank card and ID again and then also the ID of the person from the PayPal account from which I deposited. But the PayPal account is mine and has been for years. It has only been changed to a business account for 5 months. In October the deposits and withdrawals all went without problems and now it's suddenly one.

i have of course sent a screenshot where you can see the address and my name. But I don't want them to delete my player account now, as I have almost €300 in there that I would like to withdraw.

Has anyone ever had the same problem? And how did it end?

Kind regards
Sarah

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Rainmann
Elite

Wunderino re-verification

13th Nov. 2023, at 06:30 pm CET#2
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I think they have to recheck once a year

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Sarii991

Wunderino re-verification

13th Nov. 2023, at 07:11 pm CET#3
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Rainmann wrote on 13.11.2023 at 18:30: I think they have to recheck once a year


Yes that's right, that was also done in August. And then everything was fine until today, although nothing was changed 🙈

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Rainmann
Elite

Wunderino re-verification

13th Nov. 2023, at 08:53 pm CET#4
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Sarii991 wrote on 13.11.2023 at 19:11:


Yes that's right, that was also done in August. And then everything was fine until today, although nothing was changed 🙈

OK. Hm, then I don't know why again.

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