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Casino verification: Wunderino - Positive experience with verification

Topic created on 09th Nov. 2023 | Page: 1 of 1 | Answers: 1 | Views: 669
Pat1991
Top Member

Wunderino - Positive experience with verification

9th Nov. 2023, at 12:55 am CET#1
1 Like

Liked this post: Avatar von Katyanoack Katyanoack
Hello,

as I had really bad problems with SlotMagie with the Verification, I would like to give you a positive counter-example: Wunderino.de
The stumbling block here was once again the virtual credit card from Wise. Wunderino at least seems to understand what a "virtual credit card" is and has an extra checkbox on the upload page.

Unfortunately, things didn't go quite so smoothly: I couldn't take a screenshot to upload. The Live Chat referred me to email support. A credit card statement with the card number on it was requested, but unfortunately this was not available as the Wise statement only shows the last 4 digits.

Wunderino was bitchy at first. When I pointed out that there was nothing else to get from Wise, I received this email a few days later:


Hello Patrick,

thank you for your message.

We are happy to confirm the verification of your payment method.
Please note that we may require further verification documents in the future, which we will request in due course.

Thank you for your cooperation! We wish you lots of fun and success with us!

Well, it does work! Other providers should take a leaf out of your book.

This post has been translated automatically

Katyanoack
Experienced

Wunderino - Positive experience with verification

9th Nov. 2023, at 07:06 am CET#2
0 Likes

Nobody has liked this post so far

Pat1991 wrote on 09.11.2023 at 00:55: Hello,

since I had really bad problems with Verification with SlotMagie, I would like to give a positive counterexample: Wunderino.de
The stumbling block here was once again the virtual credit card from Wise. Wunderino at least seems to understand what a "virtual credit card" is and has an extra checkbox on the upload page.

Unfortunately, things didn't go quite so smoothly: I couldn't take a screenshot to upload. The Live Chat referred me to email support. A credit card statement with the card number on it was requested, but unfortunately this was not available as the Wise statement only shows the last 4 digits.

Wunderino was bitchy at first. When I pointed out that there was nothing else to get from Wise, I received this email a few days later:



There you go, it works! Other providers should take a leaf out of their book.

I've never had any problems with verification at wunderino. Everything was done in minutes.


But they could hurry up with the payout instead of waiting 72 hours for it.

They always hope you'll gamble it away again 🤣

This post has been translated automatically

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