Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Wildz verification completed despite want the again

Topic created on 25th Apr. 2020 | Page: 1 of 1 | Answers: 8 | Views: 2,248
Kingkhalifa
Hi people

I am already verified with Wildz and have made a withdrawal and it worked but now I have won 5000€ and have accidentally entered another IBAN account because in my laptop was also the iban of my cousin stored I have not seen it and have paid out and have made a timeout so I do not lose the money then only after 2 days I saw that it was the other iban and have canceled and requested new now they say to me we can not pay out before they verify the IBAN WITH XXXX AT THE END have explained to them that it was a mistake and I am verified with the but it seems they do not want to get it can anyone here help through because it's about 5k€ or do they do it on purpose how should it go on I also told them Live Chat that it was a mistake it was not done on purpose any help thank you for this 🙏

This post has been translated automatically

Anonym
They don't do it with any ulterior motives, but if they do, the casino can close down and you can look forward to a gigantic compensation.

Seriously: If all the account data is stored on your computer, then maybe you tried to Deposit with this IBAN by mistake? Maybe your cousin played in the casino via your laptop or the Internet?
A typing error can happen at any time, what would they require for a document, if no associated account would be found under the IBAN?

Probably "Caro" can help you here in the forum, you can also write to her via chat (Communicator). Otherwise you could ask your cousin to send you a bank statement. Of course he can blacken the account balance

This post has been translated automatically

Kingkhalifa
The problem is so we once gambled together in my laptop and he has deposited with his account with his bank and I with mine and we have saved but he has not deposited on my Wildz account it was only saved on my laptop because we have played together more often
And he deposited with his account and with mine but it was my mistake because I accidentally selected his account instead of mine then only after two days I saw because I took time off so I do not continue gambling and now they want a confirmation of my cousa account that it is no longer active for me it is no longer active for me they do not understand that I think when someone says by mistake have already canceled there but after two days because I had taken time off of course my cousa can give me an account statement but what would that bring if not on my name is the account statement

This post has been translated automatically

Anonym
So you have played over the same IP with two different accounts or each with his own account. Then he must definitely be verified, including ID card, bank statement and proof of address. He must do this through his account, then you should be able to continue your payout

This post has been translated automatically

Kingkhalifa
So he should be verified via his account ? What is the point hmm they wrote me we need a Verification of this IBAN XXXX I told them that I have entered but they do not understand it They say I should take a confirmation from the bank that this ACCOUNT IBAN is no longer active for me they are just no idea I do not understand them even if he can be verified may not change it because they want to have from me that

This post has been translated automatically

Anonym
If he does not verify, then you could make yourself countless accounts and use the Absolute Rare Deposit bonus of 100% up to 500€ No-Sticky over and over again. In the long run, you would avoid gambling or casino and always make a win.

It is important to the casino that you do not have multi accounts. Therefore, your buddy should verify, so the casino would recognize that behind both accounts is a Real Existing person. Maybe "Caro" from the forum can help you, she has good contacts to the support of Wildz

This post has been translated automatically

Kingkhalifa
Oke I ask you it's not about verify or double account he has one and I have one only the problem the mixed up IBANS HMM

This post has been translated automatically

Anonym
Kingkhalifa wrote on 25.04.2020 at 18:48: Oke I'll ask them it's not about verify or double account he has one and I have one only the problem the mixed up IBANS HMM

It is normal that Wildz refuses to pay out to a foreign account. But usually it should not be a problem to transfer to your own verified account afterwards. As said before, if you have never deposited to your Wildz account using its IBAN, then there will be no problems.
Therefore, only a few options remain open, which is why Wildz would like to have appropriate documents or confirmations.

This post has been translated automatically

Kingkhalifa
Yes and what should I do now I had never deposited with his bank account but only accidentally selected because it was stored in laptop I do not know how to proceed now should I contact me again?

This post has been translated automatically

Hot Topics5th Nov. 2024 at 09:02 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately