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Casino verification: Wildz Verification

Topic created on 17th Aug. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,504
VanessaK

Wildz Verification

17th Aug. 2021, at 07:24 am CEST#1
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Hello
Maybe who can reassure me.
I have Wildz, "only" 250 € withdraw then suddenly came the message I have to verify my account.
Have then immediately uploaded everything.
This is now exactly 1 week ago.
For 4 days it says verified only at the ID everything else still in process.
In customer service I am only rejected that I should wait but how long the still?

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Katharina2
Top Member

Wildz Verification

17th Aug. 2021, at 07:55 am CEST#2
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They're waiting for you to gamble it away again. Put some pressure on them and ask
every day, or at the time when they want to but are idle. They run
under German rules and they require immediate payment.


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VanessaK

Wildz Verification

17th Aug. 2021, at 09:18 am CEST#3
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Nobody has liked this post so far
Hello thanks for your quick reply
I really write them every day I always get the same answer

Vanessa, I see you uploaded the requested documents to your account.
Our security team will process it as soon as possible.
Thank you for your cooperation in this matter. I'm really sorry, but I don't have an exact time frame as our security team will process it after the order is placed in the queue.
However, I can assure you that this will be done as soon as possible.


It's getting really annoying...

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VanessaK

Wildz Verification

17th Aug. 2021, at 09:34 am CEST#4
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I have Caro and Julian already written in this regard but unfortunately do not know when they are always so online

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evopower140
Expert

Wildz Verification

17th Aug. 2021, at 10:55 am CEST#5
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Nobody has liked this post so far
Write best an email the chat is not so good

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VanessaK

Wildz Verification

17th Aug. 2021, at 11:56 am CEST#6
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Ok thanks I have now made eh the mail address that is at contact?
Thanks for the info

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VanessaK

Wildz Verification

19th Aug. 2021, at 03:55 pm CEST#7
1 Like

Liked this post: Avatar von Chrizzi Chrizzi
Small update

Today day 10 where I'm waiting that more happens... still not verified, let alone the payout received. Julian is already asking for me, however, even then he has not received any feedback unfortunately...
Yesterday in the Live Chat it suddenly said I must also verify with Weelz because Wildz and weelz belong together... well yesterday also uploaded there all documents since then nothing happens again... it annoys me now that you have to wait for weeks for ne payout...

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