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Casino verification: Wildz does not pay out

Topic created on 09th May. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,589
striker1337
Visitor
Moin guys and gals,

I won a good 4 digit sum a few days ago on Wildz .
So far so good I have uploaded all documents (ID, proof of address, proof of payment from bank account)
Everything has been verified.
Still payout not processed and Wildz asks for new documents
1. a screenshot of the Skrill account although I had no Skrill account but only once with rapid transfer had deposited. (they have then noted after support)
2. a screenshot of the account statement of 2 Rapid Transfer deposits.
These transfers/deposits were made several months ago and I can't find them in my bank statement (possibly reversed for lack of funds? no idea)
Wildz says they can see that the transfer was successful.

Well, here I am, without money and without the possibility to provide this 2nd proof of payment.
Wildz says that they only need that otherwise I don't get any money.

any tips on what I can do?
I'm really just desperate

This post has been translated automatically

upola
Legend
You can request the required statements from your bank.

This post has been translated automatically

striker1337
Visitor
upola wrote on 10/05/2020 at 09:49: You can request the required statements from your bank after all.

The Deposit is no longer on the statement when it was reversed by the bank

This post has been translated automatically

upola
Legend

striker1337 wrote on 10.05.2020 at 10:19 am
The Deposit is yes when it was reversed by the bank no longer on the statement


Wildz says you can see that the transfer was successful.


Then the deposit must be visible on the statement.

This post has been translated automatically

Julian
Elite

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