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Casino verification: West Casino Verification / Withdrawal

Topic created on 03rd Aug. 2022 | Page: 1 of 3 | Answers: 29 | Views: 3,990
misskiss
Hello dear GambleJoe community

I have now waited a while until I get to speak here

I have already deposited several times within about 3 years in the West Casino, unfortunately I have never been able to bring anything to the payout. Last Friday it was then actually so far and I could bring 2x 800€ in the payout
The first request for my documents came relatively quickly after 6 hours, I sent ID and proof of address in the form of a bank statement. Then they wanted an additional statement in PDF format confirming my payment to them, which they got.
Since then I have been waiting 6 days for my documents to be verified so that my payment can finally be confirmed. When I asked why it was taking so long, I got the same standard email for the 5th time that my Verification will be processed by the finance team as soon as possible and then my counts will be processed. It just happens nothing and I begin to doubt the seriousness of the casino or I begin to suspect that it is deliberately delayed so long (I already had 2x payout in the pipeline but booked them back then unnerved because it took so extremely long until what happens. This time I really need the money, 1600€ is not exactly little for me.

Anyone who values fast processing of his requests should consider whether he is here at the right address. I'm starting to worry that something happens there at all and I'm pretty disappointed

Greetings

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denyo123
Experienced
Unfortunately, there are many reports here that it always takes a long time at West Casino. But they definitely pay out

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Anonym
There, my Verification took 8 days. Unfortunately, very long, but no obstacles were put in my way as in other known OCs.
Unfortunately, payout is only possible from 100€ at West, so it's more for medium/high rollers

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Anonym
They will definitely pay out the money. Your cancellations also delay the payout process!

Be patient for a few more days! If it itches in the fingers then block yourself for a few days, if it is possible there

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misskiss
Thanks for the feedback,
at least someone just contacted me to request new documents, selfie with ID, selfie with proof of address and again the ID (which I already sent). The withdrawals I made were cancelled and posted back to my player account. I hope it does not take another 5 days until someone looks at it.

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garfield68
Elite
they are really slow about payouts, but you should get the money in any case. just stay patient even if it is hard

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Sonja31
Rookie
Hi,

i am also waiting for more than 48 hours, no reaction from their side.

Did not even get a mail that the documents have arrived etc..

Well let's see how long we have to wait for our win 😏

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garfield68
Elite
that can take well and gladly also times ne week or longer with them.

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R3hab
Elite
This is really bad, this stalling tactics
Now had to go through, be patient and wait

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misskiss
As write day 10, still no money there, verified I am since 3 days

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