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Casino verification: Voodoodreams Verification (Page 2)

Topic created on 09th Oct. 2020 | Page: 2 of 4 | Answers: 34 | Views: 7,748
Mulahontas
Rookie
Hello

Also A disaster what I am going through right now at Voodoo !
All documents uploaded
ID card
Bank statement screenshot
Bills
Bank card photo

But they want something new every day !
Now they wanted my complete bank statement as a pdf
One said you can make the payments black!
Today after days I ask why it takes so long !
I should send my account statement completely!

This is so awesome 🥺I play in many casinos ! But would like my payout of 2000 euros and had to send everything to them now ! Everyone in support says something different ! With these documents I have been verified everywhere within a day !!!

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Mulahontas
Rookie
Have you had any changes?

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Patryczek
Rookie
Oh man... I'm sorry you have to go through this too. This is really a bottomless cheek from them, seriously!

I was also told by livechat that they don't have any contact information for the department that does the verifications. What a bunch of bullshit! I'm getting so p**sed off!

And no, unfortunately nothing has happened at all with me.

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Patryczek
Rookie
Oh, by the way, I was told in the chat that there are now supposedly some additional security checks to be made on my player account. What kind of checks they could not tell me. The whole thing is very dubious!

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Mulahontas
Rookie
Oh .....
we never get our money !
That's not possible !

I had to send my bank statement in all data that is all funny dal

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Patryczek
Rookie
Why do you have to send your complete bank statement? I've never had that in any casino. Seriously...

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Mulahontas
Rookie
I do not know !
First it said everything ok
Then I should make a screenshot !
That was not enough then I should send everything as a pdf
They see everything now !


20 times badge sent very well recognizable good light
Everything tiptop



What do we do now

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Patryczek
Rookie
I've written to Caro here from the team and wait and see what she says. Vllt she can help us...

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Mulahontas
Rookie
I won 2000 euro
Then uploaded my perso
Front and back
Bank statement
Phone bill
Bank card front and back

After that nothing heard I asked
Allegedly no documents went in !
Then again the same game
Then I was told that the back of the ID card was missing!
But was not missing
Then I should send my bank statement as a pdf but my private things I could paint black ! I have done
Then I should disclose everything . I have

Just asked again !
Should send my ID again! Untrue that is 20 times with the received by email via document upload!

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Patryczek
Rookie
I have the feeling that they want to stall us. I can't explain it any other way. I am very curious whether we still get the money and when!

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