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Casino verification: Verify PokerStars after deposit

Topic created on 14th Apr. 2020 | Page: 1 of 1 | Answers: 4 | Views: 7,649
Belizio
Visitor
Hello all,

i'm already years registered at PokerStars, but have not played there for a long time because I'm actually only sports betting.I've paid in boredom times again some Poker and then played onlinecasino as I then from 100 € made a whole 8000 I wanted to pay out they have paid me 200 and rejected the rest, because I should verify me again (thought me long not paid, therefore).Then on 3.April everything uploaded via account, since then no answer received.Habs tried again a few days later and again rejected with the same text (verify).Normally such a thing takes only 48std but they have such a bad support because only one mail is available.
Now are already 12 days over (Easter in between ok).Bin now already at 15000€🤷🏻♂️

My question to you, have you ever had something like this or what should I do best (wait, verify again) ???????

Thanks in advance

This post has been translated automatically

Anonym
Belizio wrote on 04/14/2020 at 2:08 pm: Hello everyone,

i'm already years registered at PokerStars, but have not played there for a long time because I actually only sports betting make.I have out of boredom times again deposited something Poker and then played onlinecasino as I then from 100 € made a whole 8000 I wanted to pay out they have paid me 200 and rejected the rest, because I should verify me again (thought me long not deposited, therefore).Then on 3.April everything uploaded via account, since then no answer received.Habs tried again a few days later and again rejected with the same text (verify).Normally such a thing takes only 48std but they have such a bad support because only one mail is available.
Now are already 12 days over (Easter in between ok).Bin now already at 15000€🤷🏻♂️

My question to you, have you ever had something like this or what should I do best (wait, verify again) ???????

Thanks in advance

It always takes a little longer with Pokerstars. My Tip, turn on Twitch in the StreamChat of "Nikkymouse" or "xFlixx" (currently online). Another possibility would be to describe your problem to them in Discord.
If you follow my tip, then do not mention that you played slots but poker. Maybe someone there can help you directly.

This post has been translated automatically

freezer
Hello, with me is the same as with Belizio.Sowas have never experienced in other casinos.Waiting for 10 days for verification.Seems to me like a stalling technique.Wait another week, then complain to MGA.

This post has been translated automatically

MarcT22186
Expert
freezer wrote on 19.04.2020 at 11:16 am: Hello,with me is the same as with Belizio.Never experienced this in other casinos.Waiting for 10 days for verification.Seems to me like a stalling technique.Wait another week,then complain to MGA

That will bring you about 0.0. Just in the current time is at Pokerstars again extreme rush.
Therefore, it is always recommended to upload the documents directly after registration via the app
The best way to clarify this is always via LiveChat. They can at least give you a status or at least follow up.
Incidentally, you can also have your wins blocked there if you are afraid of gambling them away...

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Belizio
Visitor
So people after 16 days the Verification is through on a Sunday 🤷🏻♂️Unfortunately 3 days late.And even VIP rights now get.reinste verarschung especially because I was already min 10 years registered only because of payout.I bet if my money would still be on it,I would have today still no mail received that I am verified.SIMPLE ONLY BESCHISS

This post has been translated automatically

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