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Casino verification: Verification Wildz takes forever

Topic created on 23rd Sep. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,146
Fatality
Hello,

i have the following problem with Wildz Casino.
On 10.09 requested a withdrawal that was not paid out until today because I should verify. (this is the 2nd withdrawal the 1st was larger and went through without problems after a few days)
No sooner said than done, now the Verification is in process since last Friday. Have now already 2x the support contacted whether everything fits with the documents and how long it takes until the verifi is through. Always came the same our team does the best possible bla bla...
In the Faqs is what from 24-72 std.
What is going on there can help me there evtl someone to whom I can still turn?

MFG

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Christian1337
Experienced
This is a common method - especially if you are not verified yet.

My Tip: Set your loss limit to 1 euro or similar and do not gamble the money again. Because you get 100% of the win paid out

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m****a
No matter what happens - do not cancel your win!
Even I had once so much luck that it came to a requested payout (from 20 free spins 500€ erklimpert). After 2 weeks of waiting without updating (verification phase) out of frustration within minutes everything gambled away.

But that's just the way they go about it; through something like this, almost half of all wins are gambled away again. Play responsible

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Anonym
They have stalled me for 2 days...until I became so annoying to the support that today came an email: I should verify but please "not only" via Klarna, but also upload Perso & proof of residence... and yes... well of course I have finally burned the money ...

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DerHamburger87
Top Member
Anyone experience regarding Caxino?
Am really a very patient guy also regarding Verification
Is 7 days payout in pending - without looking at the uploaded documents - normal with them? Caxino Wildz is the same stuff.

I am always shocked when I think about the verification at Videoslots and LeoVegas just take 3 minutes and at the Rootz Group so far already 7 days.

That's like you would wait in a restaurant 30 minutes for your food and in the other you have to spend the night until your food comes, ratio is not right at all

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