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Casino verification: Verification Wildz / residence permit

Topic created on 04th Feb. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,808
Izme030

Verification Wildz / residence permit

4th Feb. 2020, at 05:35 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,

i have the following problem;

I joined Wildz last year at the beginning of November and have deposited a little over 3000 Euro.
I asked at the beginning why I do not see a Verification button here and they wrote me that the verification is not yet necessary.
So far so good; at the beginning of January I received a mail that I should verify myself. Unfortunately, this mail ended up in the spam folder and I saw this mail only about a week ago.
So I uploaded the documents and yesterday I made a win of 9990 euros.

To my person; I live in Berlin and have an identity card where "Aufenthaltstitel" draufsteht.My Syrian passport is expired and I can with the best will not apply for a new one in the Syrian embassy. Wildz says that my identity card is not recognized for verification. I should then please upload a driver's license. I do not have a driver's license. Why does a driver's license work, but my "identity card" does not?

I hope someone can help me.it is just deeply annoying with such a high win.


Kind regards

This post has been translated automatically

Caro
Expert

Verification Wildz / residence permit

5th Feb. 2020, at 10:49 am CET#2
1 Like

Liked this post: Avatar von Spectral Spectral
Hi lzme030 & welcome to GambleJoe,

i have forwarded your post to the Casino Manager at Wildz. As soon as I hear back, I will get back to you via our communicator

Kind regards Caro


Update: I have just spoken to the manager of Wildz. She informed me that the user was successfully verified and his payout already was processed last night. Shortly the user should receive his win.

@Izme030, please let me know as soon as you receive your money so I can close the thread.

This post has been translated automatically

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