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Casino verification: Verification Wildz Casino

Topic created on 24th Apr. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,732
Benji251

Verification Wildz Casino

24th Apr. 2022, at 07:27 pm CEST#1
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Hello dear community!

I am new here and I am contacting you with a problem verifying my account on Wildz.

I re-registered with Wildz on Friday as it was recommended to me and I was not disappointed. I now have an outstanding payout of €6000.

It was immediately clear to me that with a payout amount of this magnitude, my account must surely be checked and verified. A short time later I received an email regarding this and uploaded all the required data as requested. Everything was approved except for my proof of identity (I used my driver's license for this)

I have already registered at several casinos in recent years (therefore know the Verification procedure) and never had any problems with it.

Is there a specific reason why my driver's license is not accepted? I could not get any information about this in the Live Chat at Wildz and was told that I would have to wait for the security department to respond.

Worst case scenario, I would have to get an ID card or passport issued as my passport expired at the end of March. Wildz pointed out in their mail that I have 30 days to upload all documents, applying for a passport or ID card again takes a while...

Would appreciate any help or assistance!

Kind regards,
Benjamin

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Anonym

Verification Wildz Casino

24th Apr. 2022, at 07:55 pm CEST#2
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Benji25q wrote on 04/24/2022 at 19:27

Is there a specific reason why my driver's license is not being accepted? I could not get any information on this in the Live Chat at Wildz and was told that I would have to wait for the security department to respond.

So to speak, your document was not rejected, instead it has to be checked by the security department first. In my opinion, a normal process. If I were you, I would be patient and wait.

Another option would be to contact the moderators of the forum, because they maintain a good contact with Wildz. Usually all comments are read in the forum, but you can also contact the moderator Caro via chat.( https://www.gamblejoe.com/communicator/caro/ ).

In Germany everyone must have an identity document, this does not include the driver's license. Therefore I am a bit surprised that you have neither an identity card nor a passport

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Benji251

Verification Wildz Casino

24th Apr. 2022, at 08:03 pm CEST#3
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Hello Royal777.

Thanks for your answer, all other documents have already been accepted. Maybe I should just wait for the casino's answer and not get too excited.

So with us in Austria, the driver's license is also valid as a valid photo ID, Wildz also says that you can use the driver's license for this

As I said, in the worst case I have to apply for a new passport and hope that it will not take longer than 30 days.

Have a nice evening 😀

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R3hab
Elite

Verification Wildz Casino

24th Apr. 2022, at 09:32 pm CEST#4
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you can first get a temporary perso that is faster or even immediately
and if you don't get it in 30 days, the money will be cancelled or what?

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D****5

Verification Wildz Casino

25th Apr. 2022, at 04:24 pm CEST#5
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Peter8 wrote on 24.04.2022 at 21:32: you can first get a temporary perso that goes faster or even immediately
and if you do not get it in 30 days, the money is canceled or how

Provisional is unfortunately not enough to verify. Had already the same problem, but a new Perso is usually ready to pick up after 2 weeks

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R3hab
Elite

Verification Wildz Casino

25th Apr. 2022, at 05:56 pm CEST#6
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DaMalle45 wrote on 04/25/2022 at 16:24
Temporary is unfortunately not enough to verify. Already had the same problem, however a new perso is usually ready for pickup after 2 weeks

yes if they already do not accept a driver's license
which should be enough for a casino
as if it is about something serious
they are just annoying with their document requests

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