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Casino verification: Verification Slotsmillion

Topic created on 19th May. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,821
Avila
Hi guys,
I got 4 explorers in the free spins yesterday after quite a dry spell (20ct) and am almost back to 0 on Slotsmillion. Now I wanted to cash out the amount (200€) and sent ID and internet bill. Now they want a copy of the bank statement (I deposited via Paysafecard)
Now to the question. I discovered that I still have my old address from 2018 entered at my second bank. I have of course immediately adjusted, but the next account statement comes only on 31.05. and in I do not know if there is then the new address on it. Should I wait until then or possibly write to support?
With kind regards,
Avila

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cbz490
Experienced
I would write to the support, they will probably tell you that you have to adjust it first!

Never had a problem with Slotsmillions, great store actually.

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Iknowyou
Experienced
So you can try to explain it to the support, but they need the account statement with the address and the name you registered with.
Therefore this will not help.

So if you have already changed your address at the bank. (be it via online banking or by phone call etc.)

This should be effective immediately.
Which bank are you with and do you have online banking?
Because you can either go to your bank after every transaction on your account and then print your account statement at the machine or you make it easy for yourself, go to your online banking and print out your transactions
At the savings bank you also have the address etc. on it. It looks the same and is updated by all.


Edit: font color adjusted


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Avila
I am with DKB and have pure online banking. The account statement always arrives in the online mailbox once a month. There are no DKB ATMs anywhere near here. This usually works completely without problems, but now it is probably to wait. Or I will ask times in the support

Thanks

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Iknowyou
Experienced
i was also once with the DKB. Therefore, you can simply generate your sales from the month of May, print and then photograph. But do not simply print out the page but already print as a document.

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Avila
I had written to the support this was the answer:
"So you can already upload it now, I will let the payment team know that the address is old, should be okay! Still have to upload the updated then sometime
Have a great day!"
So I try it times if it does not work, then I do that with the sales display, where there is no address with it or?
Thanks for the answers,
Greetings

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Avila
So, document went through and payment was approved
Greeting

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