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Casino verification: Verification FrankCasino First Cash Out

Topic created on 21st Apr. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,962
Moinservusmoin
Hello all,
I tried the online casino FrankCasino today just for fun. deposited 25€ and played my way up to 2000€. When I wanted to withdraw it said: max. 1000€ possible. Then I entered 1000 and then it said I had to verify my data. After briefly writing to the support, I found out that I once a picture of my ID and once a picture of a gas, water, electricity bill, or the same (no invoices of eg orders), and here comes my problem, live with my parents and all bills run on their name
Has anyone experience with something like this, if so I would be very grateful for an answer, would be a pity for the 2000€

Edit: Title adjusted

This post has been translated automatically

notAnumbR
Rookie
Good morning. I have the same problem, but in almost all oc I could also send my bank statement.

This post has been translated automatically

Anonym
Moinservusmoin wrote on 21.04.2021 at 01:45: Hello everyone,
I tried the online casino FrankCasino today just for fun. deposited 25€ and played my way up to 2000€. When I wanted to withdraw it said: max. 1000€ possible. Then I entered 1000 and then it said I had to verify my data. After briefly writing to the support, I found out that I once a picture of my ID and once a picture of a gas, water, electricity bill, or the same (no invoices of eg orders), and here comes my problem, live with my parents and all bills run on their name
Does anyone have experience with something like this, if so I would be very grateful for an answer, would be a pity for the 2000€

I would simply do that, that you explain the living situation to them and send them the copy of your BPA; should be no problem. Apart from the fact that your address is probably on your ID card anyway, a bank statement with address should also suffice.

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Mammon
Amateur
Since you are participating in gambling, you must be 18 years old

Thus, you will also receive mail from the health Insurance or another authority.

You can send that to them as well. It does not always have to be electricity, gas or telephone.

This post has been translated automatically

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