Hello I registered here today because I wanted to ask briefly about your experiences . It is a casino of the group n1 . I am verified there since 2021 . Now after a large Deposit I was able to make a large win . In total it is about 31000 euros. I had to verify myself again . Account statements from the last 6 months etc . I have done. All documents except 1 that is currently still on "pending". In the chat it says, my documents are checked by the security department since 5 days. How long does it usually take? Especially since the other documents were approved within 1 hour. Of course, payments are not processed because of this. Thank you for your answers in advance
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Verification casino of the group N1
14th Jun. 2022, at 01:37 am CEST#2
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rocket2022 wrote on 06/13/2022 at 16:34: Hello I registered here today because I wanted to ask briefly about your experiences . It is a casino of the group n1 . I am verified there since 2021 . Now after a large Deposit I was able to make a large win . In total it is about 31000 euros. I had to verify myself again . Account statements from the last 6 months etc . I have done. All documents except 1 that is currently still on "pending". In the chat it says, my documents are checked by the security department since 5 days. How long does it usually take? Especially since the other documents were approved within 1 hour. Of course, payments are not processed because of this. Thank you for your answers in advance
First of all, congratulations on the win and secondly, you do not have to worry. If you have not violated the terms and conditions, then you will receive your money after verification.
Which document has been in processing for 5 days? Meanwhile, it is unfortunately normal that a Verification can take several days or even weeks. If I were you, I would contact support tomorrow via Live Chat and ask what the problem is with the pending document. There will be a different answer to this question than if you would ask why the document has not been processed yet.
In addition, there are other ways to get information. You could write to the moderators of the forum or the corresponding casino manager, who are also active here in the forum.
You can contact the moderators in the following link
https://www.gamblejoe.com/communicator/caro/
Hello Royal 777, thank you for the answer. No against the terms and conditions I have not violated, nothing would be known to me since I'm there 2021 also made payments. My manager has only told me that the required documents they need enough and it is only delayed due to many withdrawals . Since each must be checked, apparently some have won high
Verification casino of the group N1
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Verification casino of the group N1
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First of all, congratulations on the win and secondly, you do not have to worry. If you have not violated the terms and conditions, then you will receive your money after verification.
Which document has been in processing for 5 days? Meanwhile, it is unfortunately normal that a Verification can take several days or even weeks. If I were you, I would contact support tomorrow via Live Chat and ask what the problem is with the pending document. There will be a different answer to this question than if you would ask why the document has not been processed yet.
In addition, there are other ways to get information. You could write to the moderators of the forum or the corresponding casino manager, who are also active here in the forum.
You can contact the moderators in the following link
https://www.gamblejoe.com/communicator/caro/
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Verification casino of the group N1
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Verification casino of the group N1
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