Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Verification at Mr. Bet

Topic created on 23rd Aug. 2024 | Page: 1 of 1 | Answers: 2 | Views: 428
xXtygaXx
Hello everyone,
I wanted to find out how the Verification process went at Mr.Bet.

Over a week ago I wanted to withdraw a win of around €1000. One day later I received a request for verification, which is perfectly fine. I was told that it could take up to 48 hours, which is also fine. Now, over a week later, nothing has been verified. I have uploaded different documents dozens of times and they have all been rejected. The reason was that the documents were supposedly edited with a photo editor, which is fictitious.
Sometimes I have uploaded 2 documents (front and back) and 2 days later suddenly only one page is uploaded.

Verification of the payment method (paysafecard account) has already been rejected 4 times without explanation. The Live Chat was also unable to give me a reason. They only said that the responsible department would contact me shortly with the reason. That was also 5 days ago.
Do you have similar experiences? Do you have a solution?

This post has been translated automatically

frau-holle
Rookie
Oh dear Verification at this casino is very tedious and exhausting! Always stay behind, constantly contact support and follow up! It took me months, they constantly wanted new documents. Good luck!

This post has been translated automatically

simoski
I've also been waiting since 3.9.24.

Similar story to yours. I think the key would have been if you didn't use your passport for the identity check. Because then you can use it for proof of residence. (it only occurred to me afterwards).
I tried to prove my identity with my driver's license. It was rejected and I was advised to use my ID card. very smart of mr.bet

I'll summarize the rest of my experience and share it here. It's insane what happened there

I'm just hoping for a payout now so that I can be done with this procedure.

It could be so much easier for everyone.

BE CAREFUL WITH THIS CASINO

This post has been translated automatically

Hot Topics5th Nov. 2024 at 04:24 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately