Hello everyone,
I wanted to find out how the Verification process went at Mr.Bet.
Over a week ago I wanted to withdraw a win of around €1000. One day later I received a request for verification, which is perfectly fine. I was told that it could take up to 48 hours, which is also fine. Now, over a week later, nothing has been verified. I have uploaded different documents dozens of times and they have all been rejected. The reason was that the documents were supposedly edited with a photo editor, which is fictitious.
Sometimes I have uploaded 2 documents (front and back) and 2 days later suddenly only one page is uploaded.
Verification of the payment method (paysafecard account) has already been rejected 4 times without explanation. The Live Chat was also unable to give me a reason. They only said that the responsible department would contact me shortly with the reason. That was also 5 days ago.
Do you have similar experiences? Do you have a solution?
Oh dear Verification at this casino is very tedious and exhausting! Always stay behind, constantly contact support and follow up! It took me months, they constantly wanted new documents. Good luck!
Similar story to yours. I think the key would have been if you didn't use your passport for the identity check. Because then you can use it for proof of residence. (it only occurred to me afterwards).
I tried to prove my identity with my driver's license. It was rejected and I was advised to use my ID card. very smart of mr.bet
I'll summarize the rest of my experience and share it here. It's insane what happened there
I'm just hoping for a payout now so that I can be done with this procedure.
Verification at Mr. Bet
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I wanted to find out how the Verification process went at Mr.Bet.
Over a week ago I wanted to withdraw a win of around €1000. One day later I received a request for verification, which is perfectly fine. I was told that it could take up to 48 hours, which is also fine. Now, over a week later, nothing has been verified. I have uploaded different documents dozens of times and they have all been rejected. The reason was that the documents were supposedly edited with a photo editor, which is fictitious.
Sometimes I have uploaded 2 documents (front and back) and 2 days later suddenly only one page is uploaded.
Verification of the payment method (paysafecard account) has already been rejected 4 times without explanation. The Live Chat was also unable to give me a reason. They only said that the responsible department would contact me shortly with the reason. That was also 5 days ago.
Do you have similar experiences? Do you have a solution?
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Verification at Mr. Bet
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Verification at Mr. Bet
Nobody has liked this post so far
Similar story to yours. I think the key would have been if you didn't use your passport for the identity check. Because then you can use it for proof of residence. (it only occurred to me afterwards).
I tried to prove my identity with my driver's license. It was rejected and I was advised to use my ID card. very smart of mr.bet
I'll summarize the rest of my experience and share it here. It's insane what happened there
I'm just hoping for a payout now so that I can be done with this procedure.
It could be so much easier for everyone.
BE CAREFUL WITH THIS CASINO
This post has been translated automatically