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Casino verification: Vegas Hero Verification/Withdrawal

Topic created on 15th Dec. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,162
Ferhat1907
Rookie
Hi guys, I have a problem with the Casino Vegas Hero, I have requested on Saturday a withdrawal (300 €) which is still open on Sunday came the mail that I still have to upload pair of documents what I did immediately what is now over 48 hours ago and it still does nothing a Live Chat do not have the and on my mails no one responds it is only about 300 € maybe one of the admins can help me.

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KennyKenner
Rookie
Hey...
Well, it is not so long ago that you should already panic...

Stay calm, currently verifications and payouts take a little longer... Whether because of the change to the new gambling rules or Corona conditional...KA

I myself was WE also successful and also waiting for payments of 750 and 320 Eur. With LeoVegas and Twin... Mache me but actually no big thoughts
It is only important not to gamble it away again out of frustration over the long waiting time...

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Ferhat1907
Rookie
KennyKenner wrote on 15.12.2020 at 15:20: Hey...
Well, it's not that long ago that you should already panic...

Stay calm, currently verifications and payouts take a little longer... Whether because of the change to the new gambling rules or Corona conditional...KA

I myself was WE also successful and also waiting for payments of 750 and 320 Eur. With LeoVegas and Twin... Mache me but actually no big thoughts
It is only important not to gamble it away again out of frustration over the long waiting time...


Have already right but I'm already one of the has under control and never play it or cancel the payout just annoying that it runs everywhere and at vergas Hero now slower well wait thanks for your answer

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SlotFreakz
Visitor
Hello,

Vegas Hero the worst store ever!
With me for more than 14 days account locked and alleged routine check. So far neither documents nor anything else has been requested. Email support does not react at all and the live support simply throws you out of the chat in the middle of the conversation.
Meanwhile, not even the live support is available.

For me it is perfectly ok if a casino makes a check etc. but I have never experienced something like this and all because of 200 ridiculous euros.

Hands off this store and the whole Genesis Group!

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Wengust
Experienced
They did that for me because of 50 euros also took over a week

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Anonym

Ferhat1907 wrote on 15.12.2020 at 14:41 clock: Hi guys, I have a problem with the Casino Vegas Hero, I have requested on Saturday a withdrawal (300 €) which is still open on Sunday came the mail that I still have to upload pair of documents what I did immediately what is now over 48 hours ago and it still does nothing a Live Chat do not have the and on my mails no one responds it is only about 300 € maybe one of the admins can help me.


read my comment in the other tread of Vegas Hero through. Do it this way and then you will get your money.

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