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Casino verification: Twin does not pay out and takes forever

Topic created on 12th Oct. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,536
Irene1989

Twin does not pay out and takes forever

12th Oct. 2020, at 02:45 pm CEST#1
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Hello together,

Who of you has payout problems with Twin? I won 2,500 and cashed out on Thursday. On Friday I got the email that the account has to be verified and was immediately blocked, so unfortunately I no longer have access there. I have submitted documents immediately on Friday. Unfortunately, until today no answer only that it can take 72 hours. These are also over and still nothing. Do you have a Tip? Emails are only answered with a standard email that it takes 72 hours

Many greetings

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B****3

Twin does not pay out and takes forever

12th Oct. 2020, at 03:06 pm CEST#2
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Keep bugging them and let them know that the 72 hours are up.

You'll get your money, but lately they've been dragging their feet

I just got my money from Friday today

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Irene1989

Twin does not pay out and takes forever

12th Oct. 2020, at 03:38 pm CEST#3
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Thanks for the answer. I bug them all the time but it always comes only the answer with the 72 hours even if they are over. I really hope that I get my money. Had actually read so far only positive about the

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B****3

Twin does not pay out and takes forever

12th Oct. 2020, at 04:01 pm CEST#4
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Liked this post: Avatar von Irene1989 Irene1989
You get it 100% .
Now distract yourself and unfortunately still have patience

You can not influence it

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Irene1989

Twin does not pay out and takes forever

12th Oct. 2020, at 04:07 pm CEST#5
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Thank you very much

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Anonym

Twin does not pay out and takes forever

12th Oct. 2020, at 10:27 pm CEST#6
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Have a similar problem.Waiting for my Verification for 2 weeks now.Have submitted all documents and wait every time 3-4 days until a response comes.Quite miserable customer support.With me it is only about 700 euros but I have the feeling that do not want to pay out the money.

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Chrizzi
Experienced

Twin does not pay out and takes forever

12th Oct. 2020, at 11:13 pm CEST#7
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Maybe you write to one of the admins.

Here is also a link to the CasinoManager, which can be seen here from time to time.

https://www.gamblejoe.com/profil/twincasino/

Money will surely come and they will help you.
Hope you do not need this to pay bills until xx

All the best and be patient

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Anonym

Twin does not pay out and takes forever

12th Oct. 2020, at 11:30 pm CEST#8
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Thank you.No I need it fortunately not urgently.But nevertheless one feels quite nicely fooled.Have gambled since registration between 3000 - 4000 euros there and now where one would like to be paid a fraction of it you have to listen to 2 weeks any excuses why the payout can not be made.Especially since each time 3-4 days pass until they respond to the last mail 🤦🏻♂️

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Chrizzi
Experienced

Twin does not pay out and takes forever

12th Oct. 2020, at 11:35 pm CEST#9
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Oh, so you discuss this via email Dombr. Why not in LiveChat? It's German and doesn't take long
Had to ask something and was immediately clarified.

That you wait by mail so long is really ne impudence. I don't know Twin Support via Mial but with others I didn't have to wait more than 1 day for an answer. Hope it all clears up soon.

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Chrizzi
Experienced

Twin does not pay out and takes forever

12th Oct. 2020, at 11:39 pm CEST#10
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Liked this post: Anonym
See just your thread. With such stories I'm out, Dombr... All the best and good luck that the matter is clarified!

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