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Casino verification: SugarCasino Address+Bank Verification

Topic created on 29th Aug. 2022 | Page: 1 of 2 | Answers: 15 | Views: 2,363
Cryptex
Moin moin

I read now for a few days here in the forum for a solution to my problem (as a guest account I have Gerda only created) but unfortunately can not really find a solution

I wanted to make my first withdrawal at SugarCasino but then got 2 days later from KyC an email that I should confirm my address. I did that with my driver's license because it was listed there. Then I wanted to process the withdrawal not as paysafe but directly to my account

Now the problem.
There was again a message from KyC thank you for sending your documents (driver's license) we still ask you to use another document for address verification. E.g. bank statement.
And I also need to verify my bank data Iban, Bic, my name.
I have already written to the support I can upload the same document for both verifications. But I get my account statements only online, but the stupid BIC number is not on it and I am not allowed to use screenshots. And the deadline of 30 to block the account is now running for 2 days

Please help me would my money there really like to pay out in part but must me first finished verify.

Kind regards

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Fariin76
Amateur
Hi,

I can create a bank statement in online banking. This was then in pdf format
Amounts I have then blackened. Was only about whether the account is also mine.

3 days later I had the money
Was but also only a small amount

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Cryptex
Thanks for the answer:)
Only with me the bic number is not on the online statements that gives 100% a problem because they ask explicitly.

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Fariin76
Amateur
But it's on your bank card.

You can match that

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Anonym

Cryptex wrote on 29.08.2022 at 12:05 pm: Thanks for the answer:)
Only with me the bic number is not on the online statements that gives 100% a problem because they ask there explicitly.

Although they explicitly ask for the BIC, but it does not necessarily have to be a bank statement. The recommendation with the bank card would be a possibility!
According to the "FAQ" of the savings bank, the BIC must be seen for legal reasons both on the card and on the account statement

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Cryptex
Sorry, this is my first time that I register at an online casino and verify. So I just send my bank card there with front and back and for the address Verification is then the account statement. Have I understood correctly. Do I have to black something on the card, for example, the lock emergency number? Sorry for the many questions

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Anonym
Cryptex wrote on 29.08.2022 at 13:11 clock: Sorry is my first time I ever register at an online casino and verify. So I just send there my bank card with front and back and for the address Verification is then the account statement. Have I understood correctly. Do I have to black something on the card, for example, the lock emergency number? Sorry for the many questions

You don't have to censor anything on the card, instead you should make sure that all edges are visible. In addition, the image must have a decent quality. Not the employee checks the documents but a software.

If your bank statement has your address and name on it, you can use that as proof of address.

Basically you have to prove the following:
Identity card or driver's license, both sides
Proof of address (official letters from authorities, employer, bank statement)
Proof of payment (bank statement with the corresponding transaction)

If you used a Paysafecard as a Deposit, then you have to prove the transactions there.
The same applies to all other deposit methods

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Fariin76
Amateur
I have not blackened anything on the map

But just on the excerpt

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Cryptex
Thanks for the help would report back here when I have new info lg

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Cryptex
Achso yes have paid with Paysafecard which I have paid via PayPal what is debited from my account. Do I have to prove the whole way? Think as soon as the current Verification is through they certainly want to know that too or am I wrong?

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