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Casino verification: Source of Wealth - Simple Casino

Topic created on 21st Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,569
Freakadellik
Hello all
and first of all a thank you to all who run this site here and are actively involved!
You have given me a lot of fun and wins
I've been a silent reader for a long time but have never had a reason to turn to the community.
But now....

I can not log into my account at Simple Casino (verified Gamble Joe Casino) since the beginning of November to finally withdraw an amount of 6000€.
I was temporarily banned from the site due to source-of-wealth Verification, even though I had made withdrawals many times before and had no problems doing so.
Since the beginning of November, the casino has been asking for more and more documents for this, or I submit the documents and the casino asks for them again
These have now all been submitted but for 1 week I am always put off (documents are still for review in the department, blablabla...)
Well, I would like to put some pressure on them, because I somehow get a bad feeling here, since it has been dragging on for almost 2 months.

What could be done in this direction? How can I report a case to the MGA? Does anyone here have experience with this?

Sincerely
Freakadellik

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Xardas
Amateur
Hi, so I have won at the casino really Heftig and pay out without any problems.
You can complain about this form.
https://www.mga.org.mt/support/online-gaming-support/

You can also try if an admin can help you. How did you Deposit? How did you get the win?

Greetings

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Freakadellik
@Xardas

Servus, I had also often problem-free withdrawals made at Simple Casino.
I deposited via Trustly and got the wildlines on Dead or Alive 2
As I said, it does not depend on the withdrawal itself, but on the source-of-wealth verification.

Greetings

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Freakadellik
How do I recognize an admin?

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slotliebe89
Elite
Contact Caro here in the forum, she is there to help you with such difficulties.

You can search for contacts via the communicator

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