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Casino verification: Source of Wealth - Simple Casino

Topic created on 21st Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,582
Freakadellik
Hello all
and first of all a thank you to all who run this site here and are actively involved!
You have given me a lot of fun and wins
I've been a silent reader for a long time but have never had a reason to turn to the community.
But now....

I can not log into my account at Simple Casino (verified Gamble Joe Casino) since the beginning of November to finally withdraw an amount of 6000€.
I was temporarily banned from the site due to source-of-wealth Verification, even though I had made withdrawals many times before and had no problems doing so.
Since the beginning of November, the casino has been asking for more and more documents for this, or I submit the documents and the casino asks for them again
These have now all been submitted but for 1 week I am always put off (documents are still for review in the department, blablabla...)
Well, I would like to put some pressure on them, because I somehow get a bad feeling here, since it has been dragging on for almost 2 months.

What could be done in this direction? How can I report a case to the MGA? Does anyone here have experience with this?

Sincerely
Freakadellik

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Xardas
Amateur
Hi, so I have won at the casino really Heftig and pay out without any problems.
You can complain about this form.
https://www.mga.org.mt/support/online-gaming-support/

You can also try if an admin can help you. How did you Deposit? How did you get the win?

Greetings

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Freakadellik
@Xardas

Servus, I had also often problem-free withdrawals made at Simple Casino.
I deposited via Trustly and got the wildlines on Dead or Alive 2
As I said, it does not depend on the withdrawal itself, but on the source-of-wealth verification.

Greetings

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Freakadellik
How do I recognize an admin?

This post has been translated automatically

slotliebe89
Elite
Contact Caro here in the forum, she is there to help you with such difficulties.

You can search for contacts via the communicator

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