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Casino verification: [solved] Voodoodreams delays verification and payout

Topic created on 07th Jul. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,096
slotmonster
Visitor
Hello, as a long-time silent reader of the forum I now feel compelled to write my first post.
I have been playing at the above casino for a short time and so far everything has been great. Withdrawals on MuchBetter were fast and I did not have to verify my account. However, since my last withdrawal of 1600€ I was asked to verify my account. I uploaded the necessary documents on the site about a week ago and also sent everything by mail. After several requests in the chat I was always put off, it would take up to 48h. On my demand by mail I got no answer. Since the casino is rated very positively and the moderators seem to have a closer contact, I hope that someone can help me.

This post has been translated automatically

mowolum
Elite
I'm sorry for you, one of the mods here will help you, Caro or Julian.

Because I'm writing here now, well, it has not done anything at Voodoodreams.This theater I had a few years ago already.This went back and forth until I gave up, was only a small amount.But it was more than annoying.

This should not deter you now, but inspire to stay tuned, even with the help of GJ.
Good luck

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slotmonster
Visitor
An hour and a half after Caro wrote the casino manager, my money arrived on MuchBetter. I did not receive a confirmation that my account was verified, but who cares, I won't Deposit there anymore anyway.

Thanks Caro and the forum here!

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Caro
Expert
After slotmonster has received his payout, I will close the thread. Regarding the Verification of his player account, I have sent you, slotmonster, a message via Communicator.

This topic has been closed

This post has been translated automatically

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