Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: [solved] Verification account

Topic created on 22nd Feb. 2021 | Page: 1 of 1 | Answers: 9 | Views: 1,017
Isi8989
Hi guys, I have the following problem I deposited money with my account through the account of my girlfriend now it is so that, the online casino wants the following from me. Photo ID of the person who owns the account I deposited with, proof of address of the person who owns the account I deposited with, a bank statement of the person I deposited with, all this is no problem. One thing I did not understand is that they want an explanation from me why I did not Deposit with my own account. What should I write to them?
Thanks in advance for the answers

This post has been translated automatically

Anonym
Just write the truth, what else....

This post has been translated automatically

Isi8989
Autonymous wrote on 22.02.2021 at 08:54: Just write the truth, what else....

Hey thanks for the quick reply. She still owed me money and then I said pay me the money on my online casino. I'm just afraid that the iwie draw a line through the bill and I do not pay out the money I won

This post has been translated automatically

DerHamburger87
Top Member
Isi8989 wrote on 22.02.2021 at 08:47 clock: Hi guys, have the following problem deposited money with my account through the account of my girlfriend now it is so that, the online casino wants the following from me. Photo ID of the person who owns the account I deposited with, proof of address of the person who owns the account I deposited with, a bank statement of the person I deposited with, all this is no problem. One thing I did not understand is that they want an explanation from me why I did not Deposit with my own account. What should I write to them?
Thanks in advance for the answers.

Explain the situation to them. The fact that the casino wants an explanation does not mean that your withdrawal request will not be successful. I can also be wrong, but I believe that countless casinos refuse to pay you out if you act with foreign accounts in your casino. Which Provider is it? Some are really accommodating.
Write them best the truth, why have you deposited through the account of your girlfriend? Is it a joint account? Such information would be good

This post has been translated automatically

DerHamburger87
Top Member
Isi8989 wrote on 02/22/2021 at 09:16 PM
Hey thanks for the quick reply. She still owed me money and then I said pay me the money on my online casino. I'm just afraid that the iwie draw a line through the bill and I do not pay out the money I won.

Then I would formulate it so that it is basically your money, which your girlfriend but have on your account, because you use this for common everyday expenses or the like. I don't know any other plausible explanation. Maybe someone has better advice, but I know that many providers there would refuse to pay out

This post has been translated automatically

Isi8989
DerHamburger87 wrote on 22.02.2021 at 09:17
Explain the facts to them. The fact that the casino wants an explanation over here does not exclude a basic success of your withdrawal request. I may be wrong, but I believe that countless casinos will refuse you a withdrawal if you use someone else's account in your casino. Which Provider is it? Some are really accommodating.
Write them best the truth, why have you deposited through the account of your girlfriend? Is it a joint account? Such information would be good.

Hey thanks for the answer,
It is not a joint account. The account is in your name. The provider is Platincasino

This post has been translated automatically

Hidaruma
Top Member
I think there was a case like that here before. I think a mod from GJ could help here.

This post has been translated automatically

Isi8989
Hidaruma wrote on 22/02/2021 at 09:50: I think there was such a case here before. I think a mod from GJ was able to help here.

Hey thanks for the reply,
Am unfortunately new here what exactly does a mod mean ?

This post has been translated automatically

Hidaruma
Top Member

Isi8989 wrote on 02/22/2021 at 09:55 AM
Hey thanks for the reply,
Am unfortunately new here what exactly does a mod mean ?

A moderator of this internet platform. Many mention Caro in praise.

But first you should try to clarify the matter directly with the casino, I think.

This post has been translated automatically

Caro
Expert
Isi8989 is now fully verified and has already requested the payout. Thus, I will close the topic.

This topic was closed

This post has been translated automatically

Hot Topics19th Dec. 2024 at 02:41 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately