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Casino verification: [solved] Pino Casino refuses verification

Topic created on 05th Jan. 2022 | Page: 1 of 2 | Answers: 12 | Views: 4,453
Privatos
Hello,

pino Casino does not accept when verifying my documents. Instead comes an emsil with renewed prompts:

Could you please upload the following documents to your profile:

- two screenshots of your Skrill profile: one showing your account details (address, name, account number), and the other one showing your Deposit to our casino
- the bank statement - should have your name, bank account number and a list of transactions visible. It can be a photo of a paper document, a PDF or a screenshot of your banking app with all info visible.

All of the photos and documents must be clearly visible.


Furthermore, this will cause my withdrawals to be declined.
I have written to GambleJoe, but have not yet received a reply. Where can I go for help?

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denyo123
Experienced
Have you ever written to the Live Chat and described your problem? They are actually quite competent and usually the documents are "double-checked" if you make them aware that the documents are 100% the right ones. Otherwise they might not be the right documents after all?

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Anonym
It was the same for me last week. Have deposited 100, me with good luck in Livecasino played up to a thousand.
Then wanted to make an interim withdrawal 250 to finally not lose the Deposit

Why did I deposit there?
... only because it is so positively advertised here

End of story, had uploaded about 10 proofs everything possible, it was rejected again and again and new
excuses sought. After 3 days I was so fed up, I went into the Live Casino and bet 2 times 500 €
whether out of frustration whatever account balance now 0.13 cents and will NEVER NEVER again at Pino nor any other N1 Casino ever
deposit again

I also do not need...... yes would have Caro would have Fahradkette..., if an OC such practices to the day, that is with me on the
personal Blacklist !!! Too bad only for the 100 € that already hurts

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Anonym
Kopfkino wrote on 05.01.2022 at 12:04 pm: It was the same for me last week. Have deposited 100, played me with good luck in the Live Casino up to a thousand.
Then wanted to make an interim payout 250 to finally not lose the Deposit

Why did I deposit there?
... only because it is so positively advertised here

End of story, had uploaded about 10 proofs everything possible, it was rejected again and again and new
excuses sought. After 3 days I was so fed up, I went into the live casino and bet 2 times 500 €
whether out of frustration whatever account balance now 0.13 cents and will NEVER NEVER again at Pino nor any other N1 Casino ever
deposit again

I also do not need...... yes would have Caro would have Fahradkette..., if an OC such practices to the day, that is with me on the
personal Blacklist !!! Too bad only for the 100 € that already hurts.

I would have asked in your place times for the reasons why the documents were not accepted. Perhaps because of the image quality, the format, the file size or inadequate information...

What would you have done if you had won with your 500€ bets in the Live Casino?

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gamble1
Icon
Kopfkino wrote on 05.01.2022 at 12:04 pm: It was the same for me last week. Have deposited 100, played me with good luck in the Live Casino up to a thousand.
Then wanted to make an interim payout 250 to finally not lose the Deposit

Why did I deposit there?
... only because it is so positively advertised here

End of story, had uploaded about 10 proofs everything possible, it was rejected again and again and new
excuses sought. After 3 days I was so fed up, I went into the live casino and bet 2 times 500 €
whether out of frustration whatever account balance now 0.13 cents and will NEVER NEVER again at Pino nor any other N1 Casino ever
deposit again

I also do not need...... yes would have Caro would have Fahradkette..., if an OC such practices to the day, that is with me on the
personal Blacklist !!! Too bad only for the 100 € that already hurts.

Well Pino is sometimes a bit hasty have also rejected my payout without any real reason a message later from Caro was everything settled and the money came immediately

Malicious intent I would not impute here rather sometimes a bit sloppy so your reaction is a bit exaggerated for my taste but would not deny you your principles of course the gut feeling is usually the best just a pity about the win because of such a trifle

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Anonym
I didn't feel like it anymore, you know. When you try to verify yourself for 3 days in a row, it's hard work
It gets on your nerves. This is obviously the new tactic, in the past there was the 48 or 72 hours pending and you
and now they choose new tactics, to wear down the customer with Verification marathon until he gives up

Yes, they have achieved. I lost my nerve
When I set the 500, I also knew that it will be lost. It was clear to me that the random generator would take the
But it had to come so because only so short and painless it must have an end

I can only advise everyone to do the same. Short and painless end and then goodbye

https://share-your-photo.com/12e52da240

It should never be standard to go to an affi forum to ask for help. A declaration of bankruptcy of the
respective casino

I just wonder how they get their license. I always thought one must have there 100K at least as security
have

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Anonym
Kopfkino wrote on 05.01.2022 at 14:37

I can only advise everyone to do the same. Quit short and painless and then adieu

https://share-your-photo.com/12e52da240

You should calm down and get some distance for a few days instead of handing out such advice...

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Evamami1203
Rookie
I have the same cheese at kakaducasino.

Had there once deposited with paysafe and that is not verified.

They want the account number and the name etc everything on a screenshot to see.

But that is not possible because it is simply structured so with paysafe.

I was previously verified with bank and never had problems but now I can not and will not play because I am not verified and therefore can not pay out...actually a pity but if they continue to demand such things that you can not bring I see black for the

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Anonym
Evamami1203 wrote on 05/01/2022 at 16:29: I have the same cheese at kakaducasino.

Had there once deposited with paysafe and that is not verified.

They want the account number and the name etc everything on a screenshot to see.

But that is not possible because it is simply structured so with paysafe.

Login -> Top right click on Account -> Settings.
This way you can see name, address, customer number
A second option would be to create a PDF with two pages.

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Anonym
Pino wanted a PDF of my bank statements. So all my private bookings to see. (rent, salary, sex store)

You have to give it to yourself.

That's when the oven was off for me. Do you understand it now Royal777 ?

I have also said everything on the subject. More is not. Everyone should decide for himself where he deposits and plays
Just as I have never deposited at Platin as an example. Just because of the many negative reports here. That is very helpful,
so a forum

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