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Casino verification: [solved] Genesisspins delays verification

Topic created on 04th Dec. 2020 | Page: 1 of 1 | Answers: 1 | Views: 788
Watershine

[solved] Genesisspins delays verification

4th Dec. 2020, at 05:15 pm CET#1
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Hi.
Am so far silent reader, but now I have times trouble and need advice

I have won 2 weeks ago at Genesisspins 1500€. Under 1000€ I could always pay out so

Now Perso, address and a screen of the bank data was requested. Everything sent, should take 72 hours
After 72 hours ...... nix

Asked several times in chat, always said, is prioritized
1 week later, screens of the bank data with name and account number and deposits were requested. I have then also uploaded.
The Deposit was Friday evening, so at my bank as booking date is Monday
After 72 hours exactly these documents were requested again.
So uploaded again with reason and reference to the transaction number, through which they can assign the yes

Now 72 hours have passed again and nothing happens. So I went to the chat. There they tell me, please note that it can take 72 hours. Thank you, they are over
And: If more documents are needed, they will get back to you. And then I'm supposed to wait 72 hours again?

So in total I have been waiting for 2 weeks now

Does anyone have a Tip, an idea? Can anyone help me? Is it any use to contact the MGA or should I send a final deadline with reference to the MGA by mail to Genesisspins?

All my data is disclosed, you can see everything. Account number with name. Deposits with transaction number


Greetings Watershine

This post has been translated automatically

Caro
Expert

[solved] Genesisspins delays verification

21st Dec. 2020, at 09:48 am CET#2
0 Likes

Nobody has liked this post so far
Watershines' account was verified the same day and he has already received his win.

This topic has been closed

This post has been translated automatically

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