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Casino verification: [solved] Duxcasino Verify

Topic created on 20th Jan. 2021 | Page: 1 of 1 | Answers: 6 | Views: 2,143
Narkaz

[solved] Duxcasino Verify

20th Jan. 2021, at 09:29 pm CET#1
1 Like

Liked this post: Avatar von Mehlsau85 Mehlsau85
Hello Com,

I have nothing but trouble with Duxcasino for 3 days now. My Verification is constantly rejected. On their website when uploading it says: Proof of address possible via bank statement, cell phone or electricity bill.

My bank statement was rejected 2x, where my name and address is clearly stated. My cell phone bill was also rejected, according to support cell phone bills are not allowed.

Electricity, TV and Internet are all supplied by my partner, I am not in the contract.

I have the support already written that the break your own rules!
Have also looked around here and with so many should be the bank statement as proof of address, with me it does not apply!

If the support my mail abschmettert, what is left for me? It is about 130€. Have deposited 20€, I want the money!

This post has been translated automatically

Narkaz

[solved] Duxcasino Verify

21st Jan. 2021, at 10:01 pm CET#2
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Update#

Support has contacted me by mail. Supposedly their website is not updated. On their website says cell phone, account statements possible. Support writes me no, has not been updated!

I feel really screwed. Complaint to Malta License?

This post has been translated automatically

Anonym

[solved] Duxcasino Verify

22nd Jan. 2021, at 02:08 am CET#3
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Narkaz wrote on 01/21/2021 at 10:01 pm: Update#

Support has been in touch via email. Supposedly their website is not updated. On their website it says mobile, account statements possible. Support writes me no, has not been updated!

I feel really screwed. Complaint to Malta License?

is now commonplace, the account statements are always rejected by some, all stalling tactig, they do not want to pay out, which is a joke with the sum.that is, remain persistent, ask caro for help, the casino is also listed on guru, submit a complaint there, and if you get your money, never play there again.

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Narkaz

[solved] Duxcasino Verify

22nd Jan. 2021, at 01:25 pm CET#4
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Herould wrote on 01/22/2021 at 02:08 PM

is now commonplace, the account statements with some are always rejected, all stalling tactig, they do not want to pay out, which is a joke with the sum.that is, remain persistent, ask caro for help, the casino is also listed on guru, file a complaint there, and if you get your money, never play there again.

Who is Caro? I just filed a complaint at Casino Guru, the casino was listed there.

I had at the beginning also before me directly thereafter to lock. Had not thought that there are such problems.

This post has been translated automatically

Caro
Expert

[solved] Duxcasino Verify

22nd Jan. 2021, at 01:49 pm CET#5
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We don't have the casino listed on GambleJoe, so we don't have a contact person. Unfortunately I can not really help

This post has been translated automatically

Narkaz

[solved] Duxcasino Verify

26th Jan. 2021, at 09:37 am CET#6
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Thanks to all who helped. Through the complaint of Casino Guru it finally worked. After almost 2 weeks.

This post has been translated automatically

Sabine
Experienced

[solved] Duxcasino Verify

26th Jan. 2021, at 09:53 am CET#7
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Since the TE's problem is now solved, I'll close the thread.

This topic was closed

This post has been translated automatically

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