Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: [solved] Duxcasino Verify

Topic created on 20th Jan. 2021 | Page: 1 of 1 | Answers: 6 | Views: 2,168
Narkaz

[solved] Duxcasino Verify

20th Jan. 2021, at 09:29 pm CET#1
1 Like

Liked this post: Avatar von Mehlsau85 Mehlsau85
Hello Com,

I have nothing but trouble with Duxcasino for 3 days now. My Verification is constantly rejected. On their website when uploading it says: Proof of address possible via bank statement, cell phone or electricity bill.

My bank statement was rejected 2x, where my name and address is clearly stated. My cell phone bill was also rejected, according to support cell phone bills are not allowed.

Electricity, TV and Internet are all supplied by my partner, I am not in the contract.

I have the support already written that the break your own rules!
Have also looked around here and with so many should be the bank statement as proof of address, with me it does not apply!

If the support my mail abschmettert, what is left for me? It is about 130€. Have deposited 20€, I want the money!

This post has been translated automatically

Narkaz

[solved] Duxcasino Verify

21st Jan. 2021, at 10:01 pm CET#2
0 Likes

Nobody has liked this post so far
Update#

Support has contacted me by mail. Supposedly their website is not updated. On their website says cell phone, account statements possible. Support writes me no, has not been updated!

I feel really screwed. Complaint to Malta License?

This post has been translated automatically

Anonym

[solved] Duxcasino Verify

22nd Jan. 2021, at 02:08 am CET#3
0 Likes

Nobody has liked this post so far

Narkaz wrote on 01/21/2021 at 10:01 pm: Update#

Support has been in touch via email. Supposedly their website is not updated. On their website it says mobile, account statements possible. Support writes me no, has not been updated!

I feel really screwed. Complaint to Malta License?

is now commonplace, the account statements are always rejected by some, all stalling tactig, they do not want to pay out, which is a joke with the sum.that is, remain persistent, ask caro for help, the casino is also listed on guru, submit a complaint there, and if you get your money, never play there again.

This post has been translated automatically

Narkaz

[solved] Duxcasino Verify

22nd Jan. 2021, at 01:25 pm CET#4
0 Likes

Nobody has liked this post so far
Herould wrote on 01/22/2021 at 02:08 PM

is now commonplace, the account statements with some are always rejected, all stalling tactig, they do not want to pay out, which is a joke with the sum.that is, remain persistent, ask caro for help, the casino is also listed on guru, file a complaint there, and if you get your money, never play there again.

Who is Caro? I just filed a complaint at Casino Guru, the casino was listed there.

I had at the beginning also before me directly thereafter to lock. Had not thought that there are such problems.

This post has been translated automatically

Caro
Expert

[solved] Duxcasino Verify

22nd Jan. 2021, at 01:49 pm CET#5
0 Likes

Nobody has liked this post so far
We don't have the casino listed on GambleJoe, so we don't have a contact person. Unfortunately I can not really help

This post has been translated automatically

Narkaz

[solved] Duxcasino Verify

26th Jan. 2021, at 09:37 am CET#6
0 Likes

Nobody has liked this post so far
Thanks to all who helped. Through the complaint of Casino Guru it finally worked. After almost 2 weeks.

This post has been translated automatically

Sabine
Experienced

[solved] Duxcasino Verify

26th Jan. 2021, at 09:53 am CET#7
0 Likes

Nobody has liked this post so far
Since the TE's problem is now solved, I'll close the thread.

This topic was closed

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 11:36 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately