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Casino verification: Slottyvegas verification problem

Topic created on 10th Sep. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,610
SHT69
Hello all,
i have won on Sunday at Slottyvegas just over 800euro and would like to pay out. Have started the Verification and then Tuesday night at 12 ne mail that my date of birth in my account with those of the documents does not match and I should explain this.
I then replied that I can not imagine it. I explain that my documents are original and true and that it must be a typo if anything. Haven't gotten an answer yet
Was yesterday in the livechat, situation explained, and get told it should all fit no further problems the support takes care of and in an hour I should get latest ne mail

I am now waiting again 20 hours.

What can I do? Can anyone help?

Thanks already and best regards

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z4ch3rl
Just ask again in a friendly manner
Slotty takes the Verification quite carefully, I was also quite annoyed with my first withdrawal, because of additional requests for documents and the resulting longer waiting time
If the verification is then through, all withdrawals work like clockwork.
Slotty is definitely reputable and reliable. Just do not make the mistake and cancel the withdrawal, at least I have made the experience that the money is gone faster than you think.
Oh, at the moment many casino support employees are in Malta in the home office, so some processes take longer at the moment, some get it better, others not so good

Don't worry, look forward to the money, it will come in any case!

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danny005
Elite
Previously, a payout at Slottyvegas was processed and paid out within 1-2 days. Now I'm waiting over 4 days without anything happening. I am already fully verified. Is it normal that you now have to expect longer payout times?

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WalkingLuffy
Moin moin so I have verified me on 9.9 at Slotty and after 36 hrs approx. the Verification was already completed.
So no problems with it

Does anyone get this wheel of fortune where they give you free spins or Bonus money?
Had got 25€ free which I had to convert 30x (750€)
Got after a few spins on Book of Dead free spins on 50 cents. Full screen Pharaoh I never had. Was directly on 1000. have then played further and was at some point on no less than 4500€
Now I want to pay out of course.
Leoder goes only 2500 per transaction and I gave up on 11.9. It is still not through
The temptation to continue to play in this period is of course high...Have the other 2000 in the time now verballert... Support I had written to the last 3 days first I was told the colleagues try to process withdrawals as soon as possible and I should still have patience. Then yesterday I was told that will be processed shortly and today I was told that it currently takes a little longer and I should still have a little patience
How long should I wait? Do not want to go to the support on the nerves. Do not want me to come to the point and cancel the payout to continue to gamble ... was already a few times close to it...
How did it go with you with your first withdrawal there?

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Falko
Icon
WalkingLuffy wrote on 16.09.2020 at 10:01 am: Moin moin so I have verified me on 9.9 at Slotty and after 36 hrs approx. the Verification was also already completed.
So no problems with it

Does anyone get this wheel of fortune where they give you free spins or Bonus money?
Had got 25€ free which I had to convert 30x (750€)
Got after a few spins on Book of Dead free spins on 50 cents. Full screen Pharaoh I never had. Was directly on 1000. have then played further and was at some point on say and write 4500€
Now I want to pay out of course.
Leoder goes only 2500 per transaction and I gave up on 11.9. It is still not through
The temptation to continue to play in this period is of course high...Have the other 2000 in the time now verballert... Support I had written to the last 3 days first I was told the colleagues try to process withdrawals as soon as possible and I should still have patience. Then yesterday I was told that will be processed shortly and today I was told that it currently takes a bit longer and I should still have a little patience
How long should I wait? Do not want to go to the support on the nerves. Do not want me to come to the point and cancel the payout to continue to gamble ... was already a few times close to it...
How did it go with you with your first withdrawal there?

Get that then also all paid out completely ? Many casinos pay out only limited amounts at casino bonus without Deposit and delete everything above. Nerven I would in your place there in any case not because of the payout if the waiting time is somewhat longer. Not that the otherwise petulant and you can no longer get the whole sum, because you have won everything without deposit.

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WalkingLuffy
So could not find anything about it. Have read through everything and it is nowhere said that there is only a maximum amount that I can pay out. Think times that I would now also pointed out should it be so.
About the wheel of fortune itself I could also find nothing. Then it is probably wait and drink tea...
Hopefully I will get everything. Could have then at least mention somewhere if it should be so

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WalkingLuffy
Has settled... Just found a paragraph in which this is regulated...100€ I get only... what a kack!!! Since you win times and then so what. Well what to expect from free money 😭 I thought I had read everything but anscheind not. Thanks that you had brought up again 🤣

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Falko
Icon
WalkingLuffy wrote on 16.09.2020 at 16:21 clock: Has settled... Just found but a paragraph in which this is regulated...100€ I get only... what a kack!!! Since you win times and then so what. Well what to expect from free money 😭 I thought I had read everything but anscheind not. Thank you that you had addressed again 🤣

A small suggestion I would have for you. I always do so when wins are deleted. Look at the slot Royal Mint and collect 39 gold bars until only one is missing. Then at some point you pay in again get the last gold bar and then possibly have a few more worthwhile free spins. Lil Devil with the hearts would also be a possibility. Must so consider the coal is completely gone up to 100 euros and there you could yes on the way maybe still save something from it

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WalkingLuffy
Falko wrote on 16.09.2020 at 16:37
A small suggestion I would have for you. I always do the same when wins are deleted. Look at the slot Royal Mint and collect 39 gold bars until only one is missing. Then at some point you pay in again get the last gold bar and then possibly have a few more worthwhile free spins. Lil Devil with the hearts would also be a possibility. Must so consider the coal is completely gone up to 100 euros and there you could yes on the way maybe still save something from it.

Hey thanks for the Tip I will do I would never have thought of it 🤣

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