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Casino verification: Simsino verification and withdraw problem

Topic created on 19th Apr. 2024 | Page: 1 of 1 | Answers: 10 | Views: 910
Kgerrits
Rookie

Simsino verification and withdraw problem

19th Apr. 2024, at 02:07 pm CEST#1
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Simsino has been rejecting my address proof for over a week, I have already tried with different documents. A withdrawal is therefore not possible. 1K is still pending but will not be released until the Kyc process is complete. Be careful... at simsino

I really dont understand at other starscream casino's ive been fully verified with the same documents 😂
roccoammo11
Expert

Simsino verification and withdraw problem

19th Apr. 2024, at 02:37 pm CEST#2
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Kgerrits wrote on 19.04.2024 at 14:07: Simsino has been rejecting my proof of address for over a week, I have already tried with various documents. A payout is therefore not possible. 1K is still pending but will not be released until the kyc process is completed. Be careful... at simsino

I really don't understand this, at other Starscream Casinos I was verified with the same documents 😂

what is the reason for this? Is the document dated and not older than 3 months? maybe it's because of that....

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Kgerrits
Rookie

Simsino verification and withdraw problem

19th Apr. 2024, at 03:42 pm CEST#3
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roccoammo11 wrote on 19.04.2024, at 02:37 pm:

what is the reason for this? Is the document dated and not older than 3 months? maybe it's because of that....

No its saying 

Please note that the document you sent as proof of address is from a digital bank account, so is not valid.

Its just my bank statement and in the terms of a valid document is a bank statement

Please note that the document you sent as proof of address is rejected because it the content indicated in the letter is not valid.

Please note that the document you sent as proof of address is not valid because the content of the document referring that you no longer live at the address registered in the municipal

I do live at the registered address how the F**k are they trying to say that i dont longer live on the address, 
So strange haha
Littlemanson
Amateur

Simsino verification and withdraw problem

19th Apr. 2024, at 03:49 pm CEST#4
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Have you checked your address in the account, it happened to me because my word recognition has changed something there Dan had the wrong address in it !!!

Or they just don't want a digital screenshot but a paper letter I had that once with Mr. Bet they also wanted absulut only paper beforem

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Kgerrits
Rookie

Simsino verification and withdraw problem

19th Apr. 2024, at 03:54 pm CEST#5
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Littlemanson wrote on 19.04.2024, at 03:49 pm: Have you checked your address in the account, it happened to me because my word recognition has changed something there Dan had the wrong address in it !!!

Or they just don't want a digital screenshot but a paper letter I had that once with Mr. Bet they also wanted absulut only paper beforem

Cant look what my addres is lol
Kgerrits
Rookie

Simsino verification and withdraw problem

19th Apr. 2024, at 05:42 pm CEST#6
1 Like

Liked this post: Avatar von garfield68 garfield68
Update

I am now verified 
roccoammo11
Expert

Simsino verification and withdraw problem

19th Apr. 2024, at 07:05 pm CEST#7
1 Like

Liked this post: Avatar von Langhans_innen Langhans_innen

Kgerrits wrote on 19.04.2024 at 17:42: Update

I am now verified

so between, "careful in front of the whole casino group" and a payout are sometimes only hours

was also clearly communicated what was wrong. It makes more sense for everyone to always stick to the facts before badmouthing something everywhere.
Simsino is & remains a good casino.

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Kgerrits
Rookie

Simsino verification and withdraw problem

20th Apr. 2024, at 10:36 am CEST#8
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roccoammo11 wrote on 19.04.2024, at 07:05 pm:

so between, "careful in front of the whole casino group" and a payout are sometimes only hours

was also clearly communicated what was wrong. It makes more sense for everyone to always stick to the facts before badmouthing something everywhere.
Simsino is & remains a good casino.

Haha

But my withdrawals still not processed, they say due high volume of requests 🤔 
upola
Legend

Simsino verification and withdraw problem

20th Apr. 2024, at 11:06 am CEST#9
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Yes, that's right, you'll get your money

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Kgerrits
Rookie

Simsino verification and withdraw problem

20th Apr. 2024, at 02:26 pm CEST#10
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upola wrote on 20.04.2024, at 11:06 am: Yes, that's right, you'll get your money

Pending since 17th


Normal it takes up to 48 hours to be processed...
taylor3733
Rookie

Simsino verification and withdraw problem

7th Jul. 2024, at 06:29 pm CEST#11
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I was the same with Simsinos!
For me it was 450 euros.
They rejected everything (e.g. bank statement, all invoices or even my election notification).
It was not possible to verify my address.
I then played my account to zero because I saw no way of getting the money.

This post has been translated automatically

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