Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Rooster.bet (Dama Group): Verification selfie rejected

Topic created on 25th Nov. 2023 | Page: 1 of 2 | Answers: 15 | Views: 2,226
Pat1991
Top Member

Rooster.bet (Dama Group): Verification selfie rejected

25th Nov. 2023, at 02:17 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,

i'm currently struggling with the Verification process at Rooster.bet. My pictures with my passport were unfortunately rejected, it's difficult for me to get a picture with my passport and my shoulders and face at the same time with my camera.

Has anyone had any experience?

This post has been translated automatically

BinGOLDiG
Expert

Rooster.bet (Dama Group): Verification selfie rejected

27th Nov. 2023, at 01:58 am CET#2
0 Likes

Nobody has liked this post so far
Pat1991 wrote on 25.11.2023 at 14:17: Hello,

i am currently struggling with Verification at Rooster.bet. My pictures with passport were unfortunately rejected, I can hardly get a picture with passport and my shoulders and face at the same time with my camera.

Has anyone had any experience?

Just hold your passport in your hand! And take photos from further away with a self-timer 🤷‍♀️
Unfortunately I have no experience with Rooster.bet, but I have had good experiences with the dama group

This post has been translated automatically

Pat1991
Top Member

Rooster.bet (Dama Group): Verification selfie rejected

27th Nov. 2023, at 12:52 pm CET#3
0 Likes

Nobody has liked this post so far
Took care of it as the no Deposit win ended up back in the slot. They even wanted my elbows in the picture, so the image was a bit blurred.

Maybe this thread will help someone else?

This post has been translated automatically

Pat1991
Top Member

Rooster.bet (Dama Group): Verification selfie rejected

27th Nov. 2023, at 01:29 pm CET#4
0 Likes

Nobody has liked this post so far
It has now worked, albeit with some contortions. On a positive note, I would like to emphasize that the request was processed within half an hour. Really very fast.

This post has been translated automatically

R0921

Rooster.bet (Dama Group): Verification selfie rejected

30th Dec. 2023, at 02:01 am CET#5
0 Likes

Nobody has liked this post so far
Hey,

can you please help me and tell me how you finally did it with the Verification at Rooster.bet?
I am completely desperate.
Other providers have accepted my documents without any problems, here they always reject them, claiming that they are screenshots and that they can't see my bank account and address. I have sent them my complete account statement for November and my address is included.

Thank you in advance.

LG

This post has been translated automatically

Toastbrot
Experienced

Rooster.bet (Dama Group): Verification selfie rejected

30th Dec. 2023, at 09:12 am CET#6
1 Like

Liked this post: Avatar von Simbda Simbda
I won a 5 euro freecash bonus and have been struggling with Verification for what feels like a week now. New claims every time and suddenly this is required. You upload every time, do what they ask and then they make you wait forever until they react and so far always with a cancellation and something new that they suddenly need. It's been like this for a week now.... It's getting really exhausting

This post has been translated automatically

Touchy123
Rookie

Rooster.bet (Dama Group): Verification selfie rejected

30th Dec. 2023, at 12:13 pm CET#7
0 Likes

Nobody has liked this post so far
Some casino providers don't seem to have any money at all. Sometimes it seems to me as if they are simply created at random and cannot pay out because they are not liquid.
That's the case with some providers. Even with larger providers, you get the feeling that paying out to customers really hurts them.

This post has been translated automatically

roccoammo11
Expert

Rooster.bet (Dama Group): Verification selfie rejected

30th Dec. 2023, at 02:03 pm CET#8
0 Likes

Nobody has liked this post so far

Touchy123 wrote on 30.12.2023 at 12:13: Some casino providers don't seem to have any money in their back pocket. Sometimes it seems to me as if these booths are simply created on good luck and payout is not possible because they are not liquid.
That's the case with some providers. Even with larger ones, you get the feeling that paying out to customers really hurts them.

yes, that's how it really feels sometimes...but I think the problem is more due to home office + vacation time + too few staff, half of whom seem to be incompetent...the casinos that let themselves be celebrated like this probably have enough customers in the end...not everyone has to be satisfied...

This post has been translated automatically

Pat1991
Top Member

Rooster.bet (Dama Group): Verification selfie rejected

30th Dec. 2023, at 04:41 pm CET#9
0 Likes

Nobody has liked this post so far
I bent over, turned around in front of the mirror, etc. Somehow it went through

This post has been translated automatically

zocker0815
Top Member

Rooster.bet (Dama Group): Verification selfie rejected

30th Dec. 2023, at 09:54 pm CET#10
1 Like

Liked this post: Avatar von gagapapamama gagapapamama

Pat1991 wrote on 30.12.2023 at 16:41: I bent myself, turned around in front of the mirror etc. somehow it went through then

it only went through so quickly because your win was already gone

This post has been translated automatically

Toastbrot
Experienced

Rooster.bet (Dama Group): Verification selfie rejected

31st Dec. 2023, at 10:55 am CET#11
0 Likes

Nobody has liked this post so far
So I stood firm and oh wonder they actually paid out after it had been in processing for 3 days again and of course I could have canceled at any time. 😉 So annoying Verification but money was credited almost instantly after confirmation of the payout, which is still a good conclusion.

This post has been translated automatically

denyo123
Experienced

Rooster.bet (Dama Group): Verification selfie rejected

31st Dec. 2023, at 11:02 am CET#12
1 Like

Liked this post: Avatar von Toastbrot Toastbrot
It's best to keep the selfie for the entire Dama group. Experience has shown that they now require this in all of their casinos.

This post has been translated automatically

Simbda
Top Member

Rooster.bet (Dama Group): Verification selfie rejected

15th Jun. 2024, at 10:49 am CEST#13
0 Likes

Nobody has liked this post so far
I also have problems with verification. Mifinty always rejects everything. I've never had problems like this in a casino before

This post has been translated automatically

B****r

Rooster.bet (Dama Group): Verification selfie rejected

29th Jun. 2024, at 03:31 pm CEST#14
0 Likes

Nobody has liked this post so far
I didn't have to verify myself for the first withdrawal at this casino. But for the second (a little over €700) I had to send a perdo and invoice but no screenshot of the ewallet.

This post has been translated automatically

Popi2099
Amateur

Rooster.bet (Dama Group): Verification selfie rejected

29th Jun. 2024, at 10:20 pm CEST#15
0 Likes

Nobody has liked this post so far
Attention
Somewhere here in the forum I read that the Dama Group has filed for bankruptcy

This post has been translated automatically

Hot Topics18th Dec. 2024 at 08:01 pm CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately