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Casino verification: Rizk casino payout

Topic created on 03rd Jul. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,691
DerJoker
hello I have for a very long time problems with the online casino site Rizk. I've always had to scvhicken new things to verify me and each time it was rejected. jtz is there for months document is being processed. in the time I've already won 2 times 16,000 euros and could not pay out both times because in processing. can someone help me there vllt further I would this time like to pay out the money

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Jincy89
Amateur
Just write an email ?

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Anonym
I uploaded my documents 15 months ago and they were "Currently processing" all the time. The support has currently taken two days, after multiple requests why (email and chat) my withdrawal is not processed and whether there is a problem to write to me that I have to re-upload my screenshot from the bank account. Of course I could, uploaded it, 1 1/2 days later reaches me a mail that this was rejected because the URL of the bank is not visible..Jo, was also nowhere that this is necessary, everything was requested by mail was visible. Skrill in the same way was accepted....

With URL upload also does not work, because the documents are again "in processing" so those as the last piece of the puzzle the screenshot with URL emailed. A day later, they write me back that they can not forward, I should send it somewhere else.

They can answer me, but forwarding is beyond their ability?

I've been gambling for 17 years and I've never experienced such a shitshow in any other store.

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Goeki72
Experienced
Just write an email ?
Lol irony?

I don't know why the casino is listed so high.
6.5 days pending for 400€ payout is borderline. Almost all casinos except Aspire stores transfer such amounts in 0-2 days without Veririzierung.
Can't be that we have to beg for our money

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Anonym
Rizk is really strange sometimes. Sometimes you read about a payout time of up to 5 business days and on another day they transfer within an hour
I myself have also experienced that a withdrawal was made in the middle of the night, which was ordered only a few minutes before.

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Goeki72
Experienced
After the German Live Chat does not exist, I wrote to the English.
Money was transferred after half an hour.

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