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Casino verification: Rembrandtcasino wants proof of salary?

Topic created on 25th Nov. 2020 | Page: 1 of 3 | Answers: 23 | Views: 5,554
anonymuss
Hello people

have been playing at the above casino for some time. All withdrawals have worked out, but now, with one of 250€ withdrawal, the casino suddenly wants to see proofs.
I have won relatively well in the past, including Rembrandt.

Problematic is the thing that I am currently, due to Corona, financed by my parents ( am a student). I started working again this month. However, the months before that I didn't work (consequently I don't have a proof until the end of November and I don't think that's enough to justify the last weeks). Now I wrote Rembrandt an email incl. proofs from my parents shown and some wins of the last time.
The money of the last months from my parents is borrowed and since I am close to my graduation now, paying it off is no problem
The only question is whether this information is sufficient for a casino?

Kind regards

This post has been translated automatically

Sarkasto
Expert
anonymuss wrote on 25/11/2020 at 00:40: Hi guys,


The only question is whether this information is enough for a casino?

No the question is actually more why you do not look for a reputable casino to gamble? Rembrandt, big5 and what belongs to it all has quite rightly nen bad reputation but still find the always new victims who pump their coal there purely... I just do not understand xD
The problem with your argument is in my opinion that it is not your own earned money and the juice store can turn you a rope. If they want, they will do that too. If a casino requests something like this from you, I immediately become suspicious
Better not give out such sensitive data, because if they are looking for a reason to withhold your money, they will find one anyway. You should not make yourself vulnerable by sending them salary statements or anything else.
But it's all just my opinion. Good luck anyway with your payout there...

This post has been translated automatically

Anonym
Well, quite honestly...

If you can afford the 250 cents, then I would write off the money and tell the support in friendly words that they can cross you and quickly delete the customer account.

For the few euros I would do nen devil and send highly personal documents to some half-seidenes OC... salary statements, account documents, etc.... These are now all things that you give even "in normal life" not just out of hand

And let's be realistic: If an OC demands that you disclose your financial circumstances when paying out a win, i.e. AFTER depositing and AFTER playing, and justifies this with "player protection" or something like that..., then they will not pay out the money by all means and I am sure that you can send anything else there, in the end you will be left without the win.

This post has been translated automatically

Katharina2
Top Member
If they already offer a .com/de site, they should follow the guidelines of
Germany and do the Verification before the 1st match. If they have
this and request for 250 € further sensitive data, this is already a
Impudence. What you have sent now should actually be enough. Otherwise I stand
i am very close to the previous writers and would those, if the 'do not want' again
a report to the competent German authority threaten, since 250 € win the
Request for sensitive data does not justify a gambling addiction. Besides you make
you do that publicly at GJ. Either they come to their senses, or you close the account there
forfeiting the win. You have nothing to lose, except your human dignity
and that is being violated mightily at the moment by people who have learned nothing other
other than to rip off the last cent from the players.
Player protection also starts with paying out small wins

This post has been translated automatically

wettibernd
Expert
If "player protection" is so important to a casino, then they should carry out a complete Verification before the first Deposit and then pay out quickly and without any problems. Because then I can decide as a player whether I want to provide all the evidence and play there.

I would tell the casino that I am not ready to submit more documents and insist on my payout, otherwise I will report the incident to the authorities responsible for licensing in Germany

This post has been translated automatically

Katharina2
Top Member
Now wait and see. Then, if nothing comes or again rejected and new
demanded, say a few words, see above, and threaten with askgamblers.com and that's it
and period. Do not ask for deletion of the account. Not yet.
Just ask for the win to be paid out and make a complaint, or better: to the responsible
to the responsible, German body in prospect. They run under 'de' and want ultimately
the coveted license and if there are 2-3 complaints, the mouse is out......

We are in the trial phase, which is crucial for every casino and they should stick to the rules
adhere to the rules. Verification is done beforehand. The player must be able to decide whether
he wants sensitive data of this nature or 'facetoface'. This eternal verification
trap is sheer misery and brings all casinos into even more disrepute. This is exactly what
Germany wants to abolish

You can still delete account in the end. What do you think, how fast they react ?
Sometimes you have to be brutal to enforce your sensitivity.

Generally, it is advisable to be verified beforehand to take the wind out of the casinos' sails when it comes to payouts
Sails when it comes to payouts. If nothing is pending, they have within a few
Minutes to a few hours to pay out. That can't be all that difficult.

This post has been translated automatically

anonymuss
Katharina2 wrote on 25.11.2020 at 14:17: Now wait. Then, if nothing comes or again rejected and new
demanded, say a few words, see above, and threaten with askgamblers.com
and period. Do not address deletion of the account. Not yet.
Just ask for the win to be paid out and make a complaint, or better: to the responsible
to the responsible, German body in prospect. They run under 'de' and want ultimately
the coveted license and if there are 2-3 complaints, the mouse is out......

We are in the trial phase, which is crucial for every casino and they should stick to the rules
adhere to the rules. Verification is done beforehand. The player must be able to decide whether
he wants sensitive data of this nature or 'facetoface'. This eternal verification
trap is sheer misery and brings all casinos into even more disrepute. This is exactly what
Germany wants to abolish

You can still delete account in the end. What do you think, how fast they react ?
Sometimes you have to be brutal to enforce your sensitivity.

Generally, it is advisable to be verified beforehand to take the wind out of the casinos' sails when it comes to payouts
Sails when it comes to payouts. If nothing is pending, they have within a few
Minutes to a few hours to pay out. That can't be that difficult.

Thank you for your answer.

As I said, I am verified.

Okay, if they shut down, I will threaten askgamblers and a complaint to the German body.
Just did some research, but who exactly would I have to contact here in Germany if you don't want to pay out?

Kind regards!

This post has been translated automatically

gamble1
Icon
Katharina2 wrote on 25.11.2020 at 09:14: If they already offer a .com/de site, they should follow the guidelines of
Germany and do the Verification before the 1st game. If they have
done that and ask for 250 € more sensitive data, that is already a
Impudence. What you have sent now should actually be enough. Otherwise I stand
i am very close to the previous writers and would those, if the 'do not want' again
a report to the competent German authority threaten, since 250 € win the
Request for sensitive data does not justify a gambling addiction. Besides you make
you do that publicly at GJ. Either they come to their senses, or you close the account there
forfeiting the win. You have nothing to lose, except your human dignity
and that is being violated mightily at the moment by people who have learned nothing other
other than to rip off the last cent from the players.
Player protection also starts with paying out small wins

There has been a .com/en site before the coming regulation changes as well as a .com/en site or so because it refers to the language displayed

And the TE should threaten to make a report to a German authority that will possibly exist in the future once there laughing themselves about it if the authority is only in 2 years, he has good chances

Sorry but I think your statement here unfortunately for very questionable

@TE

I would tell them should questions arise that this money from your parents repaid money is what you have lent in the past ergo it would be your assets and with it you can do and let what you want

If necessary let the parents give you this in writing and should then still come what you can threaten with the supervisory authority (but please with one that also exists )

I think it would make little sense to mention GJ there because the group is rather known for the fact that they do not give a damn about the reputation but you can try that too

If you have any questions feel free to contact me

This post has been translated automatically

u****n
Katharina2 wrote on 25.11.2020 at 14:17: Now wait. Then, if nothing comes or again rejected and new
demanded, say a few words, see above, and threaten with askgamblers.com
and period. Do not address deletion of the account. Not yet.
Just ask for the win to be paid out and make a complaint, or better: to the responsible
to the responsible, German body in prospect. They run under 'de' and want ultimately
the coveted license and if there are 2-3 complaints, the mouse is out......

We are in the trial phase, which is crucial for every casino and they should stick to the rules
adhere to the rules. Verification is done beforehand. The player must be able to decide whether
he wants sensitive data of this nature or 'facetoface'. This eternal verification
trap is sheer misery and brings all casinos into even more disrepute. This is exactly what
Germany wants to abolish

You can still delete account in the end. What do you think, how fast they react ?
Sometimes you have to be brutal to enforce your sensitivity.

Generally, it is advisable to be verified beforehand to take the wind out of the casinos' sails when it comes to payouts
Sails when it comes to payouts. If nothing is pending, they have within a few
Minutes to a few hours to pay out. That can't be that difficult.

They do not run via .de but via com/de and as you have been told here several times, this is simply a directory that contains the German language setting. From this you can't interpret that they want the German license or that they follow the German guidelines. But you just don't get that. I hope GJ bans you soon for your drivel

To the TE: no government body exists (yet) that you can turn to. In general, you should not pay so much attention to this Catherine. It is well known here that she tells 99% only garbage.

This post has been translated automatically

anonymuss
Hello people,

just wanted to update you:

Enrollment certificate and the proofs were enough.

Kind regards

This post has been translated automatically

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