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Casino verification: Provisional account at Mr.Green Verification not possible. (Page 2)

Topic created on 22nd Nov. 2020 | Page: 2 of 2 | Answers: 17 | Views: 5,857
S****h

Provisional account at Mr.Green Verification not possible.

7th Dec. 2020, at 11:45 pm CET#11
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Xefinos wrote on 12/07/2020 at 11:24 pm: UPDATE:

Still Mrgreen has not verified my account and just put off support brings nothing.

Always this sentence "We are already working on providing alternative ways to fully verify your account and will notify all players of an update shortly. We apologize for any disappointment or inconvenience this may cause. We thank you for your patience and understanding."

Stupid only if you are not told something like that before you deposit.

Does anyone have the same problem and was it solved for someone ?

I had a similar problem with Mr Green even 2x. The first time they asked for the usual documents and I submitted them immediately. Then it was verified. The 2 times, however, I should provide proof of address. I have also promptly submitted. Then came from the support that my account is verified and it can happen that these documents are required several times for updating and matching the data. So I say so, you are never completely and permanently verified

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Crankyx3
Rookie

Provisional account at Mr.Green Verification not possible.

8th Dec. 2020, at 12:52 am CET#12
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Never had problems with MrGreen, but so far it should not come, will probably avoid this casino in the future then also, better safe than sorry.
Good luck to you anyway with the chicanery

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Anonym

Provisional account at Mr.Green Verification not possible.

8th Dec. 2020, at 06:34 am CET#13
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Yep, had the same problem.

Verification via Klarna procedure with Schufa master data comparison, system message "Identification successful", but still only a provisional account and the request for all possible documents

The support was not helpful, supposedly "something went wrong" with the Verification, I should send the documents. I was in a bad mood that day and told the support guy that he could meet me in the moonlight and have the account deleted.

After a month tried again with the registration and verification and tadaaa. Ran without problems

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Xefinos

Provisional account at Mr.Green Verification not possible.

8th Dec. 2020, at 03:18 pm CET#14
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That's exactly how it was with me, supposedly something didn't work. Well...

Did you then create a new account or did they then verify it?

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Xefinos

Provisional account at Mr.Green Verification not possible.

15th Dec. 2020, at 03:50 pm CET#15
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After 40
Days still nothing. Answer by email:

Thank you for your reply.

I am sorry to see you are unsatisfied and I appreciate your frustrations.

Unfortunately at this time there is no alternative outcome I am able to offer to you.

If you have any further questions please do let me know...

Kind Regards,


Just wow

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Anonym

Provisional account at Mr.Green Verification not possible.

17th Dec. 2020, at 02:49 pm CET#16
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Since today, they want a new Verification from almost all players with uploading of ID front and back, but it does not work and the great thing rejects everything. The next step would then be a photo of himself with ID in hand.

Have the stuff (although I have long been verified and verified again a few days ago with online banking) then sent to them by mail
Confirmation that I am now fully verified.

Unfortunately, the verification monster on the home page sees it differently and account yet not verified.

One must probably like Tipico also avoid this page now in the future.

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Anonym

Provisional account at Mr.Green Verification not possible.

17th Dec. 2020, at 03:07 pm CET#17
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wwedraft wrote on 17.12.2020 at 14:49: Since today they want almost all players a new Verification with uploading of ID front and back, but it does not work and the great thing rejects everything. Next step would then be photo of himself with ID in hand.

Have the stuff (although I have long been verified and verified again a few days ago with online banking) then sent to them by mail
Confirmation that I am now fully verified.

Unfortunately, the verification monster on the home page sees it differently and account yet not verified.

One must probably like Tipico also avoid this page now in the future.

Update: Point 15 clock it went then suddenly and verification request disappeared. Since I have to avoid the page now but not.

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zeroschnuffi
Rookie

Provisional account at Mr.Green Verification not possible.

24th Dec. 2020, at 06:55 am CET#18
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That doesn't sound so great. I always thought they were serious.

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