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Casino verification: [solved] Problems with payout in Platincasino

Topic created on 06th Jul. 2022 | Page: 1 of 1 | Answers: 8 | Views: 5,304
Nienchen1980
Amateur

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 10:49 am CEST#1
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Hello
Maybe someone can help me here?
I deposited in Platincasino with bank account and won something. I wanted to withdraw it through my bank account which is also verified.
The withdrawal was canceled with the request to upload my Paysafecard transactions on which you can see a Deposit for Platincasino:
But this is not possible for me, because you can only see the transactions of the last 6 months and in this period I have not deposited at Platin.
In the chat I was told that I can not withdraw without the requested documents.
Now I do not know what to do and ask for your help.

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Anonym

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 11:33 am CEST#2
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Nienchen1980 wrote on 06.07.2022 at 10:49 am: Hello
Maybe someone can help me here?
I deposited in Platincasino with bank account and won something. I wanted to withdraw it through my bank account which is also verified.
The withdrawal was canceled with the request to upload my Paysafecard transactions on which you can see a Deposit for Platincasino:
But this is not possible for me, because you can only see the transactions of the last 6 months and in this period I have not deposited at Platin.
In the chat I was told that I can not withdraw without the requested documents.
Now I do not know what to do and ask for your help.

In the search interval on MyPaysafecard, the time period cannot be longer than 6 months, so you could choose a period from 1/1/2020 to 6/1/2020. This way you will find the desired transaction

Edit by Caro: font color adjusted

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Anonym

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 12:15 pm CEST#3
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I wonder what Platin wants with Paysafecard data, although one had not deposited with it for ages. It also happened to me and I'm still puzzled.

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Nienchen1980
Amateur

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 01:33 pm CEST#4
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Thank you Royal777. I didn't know that. Thought you can only go back 6 months in total.
Is me but also a mystery why the of me now vordern.

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R3hab
Elite

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 01:53 pm CEST#5
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Sure because they "have to" from the mga
But the real reason is they want to drag it out ^^

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Falko
Icon

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 02:00 pm CEST#6
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Peter8 wrote on 07/06/2022 at 13:53: Sure because they "have to" from the mga
But the real reason is they want to drag it out ^^

How nice it used to be where you could Deposit anonymously with your paysafe card. Now it's ne data octopus.

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Nienchen1980
Amateur

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 04:36 pm CEST#7
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I have now sent them everything and they have rejected the documents. No idea what I should do now. Does anyone have an idea?

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Kleinkariert
Expert

[solved] Problems with payout in Platincasino

6th Jul. 2022, at 06:40 pm CEST#8
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Nienchen1980 wrote on 06.07.2022 at 16:36: Have now sent them everything and they have rejected the documents. No idea what to do now. Does anyone have any ideas?

Ask why it was rejected, otherwise ask Caro for mediation.

If it is a larger profit sum (high four-digit sum) then they will delay it. The whole market is just on the upheaval by the DE regulation, so it would be advisable to pause first.

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Caro
Expert

[solved] Problems with payout in Platincasino

7th Jul. 2022, at 09:37 am CEST#9
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Nobody has liked this post so far
Nienchen1980 has just received her payout, so the topic can be closed.

This topic was closed

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