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Casino verification: Problems with Austrian driver's license

Topic created on 28th Mar. 2020 | Page: 1 of 3 | Answers: 21 | Views: 5,543
Anonym

Problems with Austrian driver's license

28th Mar. 2020, at 07:34 pm CET#1
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Can someone please explain to me how you can explain to these casino supports that the old driver's licenses are official driver's licenses!!!
I find an absolute cheek, how these crooks now come up with something new for every withdrawal.
My first withdrawal at Betamo was no problem at all. Was in February.
Now I wanted to pay out my win over 6000 euros and look...ohoho...pass expiration date at the end of February.
Was clear. And now the hammer!! Driver's license we do not apply, because no expiration date and no "European valid identity card"! Waaaas!!!
Every authority in all of Europe and really all of Europe sees my driver's license as an official document until 2033: only Betamo does not!!!!
They have one on the waffle
Where am I supposed to get a new ID card etc. in this time.
They are totally stubborn. Sure. You can't care. They have my money

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Falko
Icon

Problems with Austrian driver's license

28th Mar. 2020, at 07:39 pm CET#2
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In any case, first set a loss limit, so that you do not gamble it again if it now takes longer until the right ID is there and you should be at Risk to gamble it again, if the payout is not processed for a long time

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Anonym

Problems with Austrian driver's license

28th Mar. 2020, at 07:41 pm CET#3
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I have already done so 😜

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J****a

Problems with Austrian driver's license

28th Mar. 2020, at 07:44 pm CET#4
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Wrm they need your driver's license

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Anonym

Problems with Austrian driver's license

28th Mar. 2020, at 07:49 pm CET#5
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Because now that the passport has expired, apparently the Verification is no longer upright.
I do not understand it also.
In my eyes pure Schickane! Especially the statement that there must be an expiration date on the driver's license. I have explained to them that this is not true and also sent the European side about the rules regarding driver's licenses. No understanding.
Have also heard the of a casino doing the verification over and over again.

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x00NY
Elite

Problems with Austrian driver's license

29th Mar. 2020, at 10:22 am CEST#6
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zidi455 wrote on 28/03/2020 at 19:49
Also heard the one about a casino doing the Verification over and over again.


There are some who want re-verification when the pass expires. You can argue about the sense

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Anonym

Problems with Austrian driver's license

29th Mar. 2020, at 11:51 am CEST#7
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So in my eyes, it's all about delaying payment come hell or high water.
And if you then claim that the driver's license is not valid, then the worthy gentlemen and ladies should also study their terms and conditions or get smart about how an identity check is possible in Europe with which IDs
But apparently an OC is allowed to expand and interpret their own rules just as they want.
The best: my complaint to the MGA should be directed to ThePogg. You can't even register there, because the bunch there can't manage the emails for the activation. In any case, nothing arrives at my end.
Player protection is nowadays no longer written grad Great!

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x00NY
Elite

Problems with Austrian driver's license

29th Mar. 2020, at 12:03 pm CEST#8
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zidi455 wrote on 29.03.2020 at 11:51 am: So in my eyes, it's just a matter of delaying payment come hell or high water.
And if you then still claim the driver's license is not valid, then the worthy gentlemen and ladies should also study their terms and conditions or make themselves smart, how in Europe an identity is possible with which IDs
But apparently an OC is allowed to expand and interpret their own rules just as they want.
The best: my complaint to the MGA should be directed to ThePogg. You can't even register there, because the bunch there can't manage the emails for the activation. In any case, nothing arrives at my end.
Player protection is nowadays no longer written grad Great!

Try another email Provider

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Anonym

Problems with Austrian driver's license

31st Mar. 2020, at 11:15 am CEST#9
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Really to go out of the skin!

There is from each side stiffly and firmly claimed my driver's license has expired.
The guys are actually all over existing EU law just to delay the payment
Under other circumstances I would have more or less no problems with this behavior.
But there you can imagine how long it now takes to get a new passport or the like in these times.
So in Austria the next time absolutely impossible.
And these Ar... know that very well.

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Anonym

Problems with Austrian driver's license

31st Mar. 2020, at 11:39 am CEST#10
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Get a temporary ID card, it will be issued on the spot immediately.
You probably applied for your new ID card 2 months ago, the receipt could also be sufficient

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