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Casino verification: Problem with Lapalingo

Topic created on 06th Feb. 2025 | Page: 1 of 1 | Answers: 4 | Views: 711
Hightower
Top Member

Problem with Lapalingo

6th Feb. 2025, at 07:33 pm CET#1
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Good evening

Maybe someone here has a Tip or help for me, I actually wanted to Deposit a little something at Lapalingo again, but my account was blocked because I have to/should verify myself again.so far so good, the QR code shown to me then scanned for my cell phone as desired and then it stops, first a wheel turns for hours and nothing happens or I get any further then I should activate my camera, but it is and I can't get any further.maybe someone here has an idea?or what maybe I'm doing wrong?

Mfg

This post has been translated automatically

RobertS
Visitor

Problem with Lapalingo

11th Feb. 2025, at 03:59 pm CET#2
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Hi Hightower,

i am a member of the Lapalinog.de customer service team. You are welcome to contact us every day between 08:00 and 23:00 in LiveChat. And yes, these are real people, not bots. Of course you can also send us an email at any time: Kundenservice@lapalingo.de.

Now let's get to your problem.
Unfortunately, I have to guess a little. If you own an iPhone, the problem described may be due to the fact that you are using an outdated version of Safari. As an iPhone user, I generally recommend the OPERA browser. Please make sure that you download the original from the app store and not an emulator.

If you are using a standard Android, it may be that the camera is activated but the browser does not recognize this camera. To solve the problem, you have to go to the security settings of the system and give permission to the browser app so that it can use the camera. In most systems, you can also simply set the system to ask you again if you have clicked "NO AND NEVER ASK ME AGAIN!".

If neither of these have helped, please be so good as to contact our customer service team again and we will be happy to forward the problem to the service provider.

I hope I have been able to help you a little.

Best wishes and good luck

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roccoammo11
Expert

Problem with Lapalingo

15th Feb. 2025, at 05:41 pm CET#3
0 Likes

Nobody has liked this post so far

Hightower wrote on 06.02.2025 at 19:33: Good evening

Maybe someone here has a Tip or help for me, I actually wanted to Deposit a little something at Lapalingo again, but my account was blocked because I have to/should verify myself again.so far so good, the QR code shown to me then scanned for my cell phone as desired and then it stops, first a wheel turns for hours and nothing happens or I get any further then I should activate my camera which it is and I don't get any further.maybe someone here has an idea or what might be wrong?

Mfg

I recently had a similar problem with my Android phone and gave up at some point

This post has been translated automatically

Daniel1988
Top Member

Problem with Lapalingo

17th Feb. 2025, at 10:20 pm CET#4
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Nobody has liked this post so far

roccoammo11 wrote on February 15, 2025 at 5:41 pm:

Recently had a similar problem with my Android phone and eventually gave up on it

If the frustration already starts with the Verification 😂

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Hightower
Top Member

Problem with Lapalingo

20th Feb. 2025, at 06:00 pm CET#5
0 Likes

Nobody has liked this post so far
I have tried everything, even with the settings on the cell phone, but it does not work, never had such a theater with the Verification or with desired new verification

This post has been translated automatically

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