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Casino verification: Platincasino verification old credit card number

Topic created on 09th Nov. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,204
Juliusg

Platincasino verification old credit card number

9th Nov. 2023, at 10:20 am CET#1
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Hello everyone.

I have made a big win at Platincasino. My account is fully verified, I have already done this before.

I made a Deposit using my credit card on file online with the ending (example):
7100.

Now, of course, the Provider would like to receive a photo of the front and back of my 7100 card before paying out my win.

Unfortunately, I no longer have the card in physical form. And it is no longer valid in digital form either. The card with the card number was lost 2-3 years ago.

But the account is still the same.
The Iban and account number are still identical. And the deposits made are also visible in my online banking account statement.

I have not yet informed the provider of this, as I have often heard that payouts are refused in the event of such complications.

Should I tell the provider about the problem and send them photos of my new card and the account statements? Or are there other ways?
Unfortunately, the old number can no longer be reactivated with n26.

Many thanks in advance for any tips and suggestions.

LG

Julius

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zocker0815
Top Member

Platincasino verification old credit card number

9th Nov. 2023, at 04:23 pm CET#2
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yes sure tell the truth that can happen and where should you get the old number from now is logical that it no longer works, which also happened to me 6 weeks ago, now I also have a new card because I lost the old one, and my old number is still registered with platin...


so i don't think they will refuse the payout in the worst case the GJ-team can help you here the casino is listed here

ps: how much was the payout?

This post has been translated automatically

gamble1
Icon

Platincasino verification old credit card number

9th Nov. 2023, at 04:49 pm CET#3
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Juliusg wrote on 09.11.2023 at 10:20: Hello everyone.

I have made a big win at Platincasino. My account is fully verified, I have done it before.

I made a Deposit via my credit card on file online with the ending (example):
7100.

Now, of course, the Provider would like to receive a photo of the front and back of my 7100 card before paying out my win.

Unfortunately, I no longer have the card in physical form. And it is no longer valid in digital form either. The card with the card number was lost 2-3 years ago.

But the account is still the same.
The Iban and account number are still identical. And the deposits made are also visible in my online banking account statement.

I have not yet informed the provider of this, as I have often heard that payouts are refused in the event of such complications.

Should I tell the provider about the problem and send them photos of my new card and the account statements? Or are there other ways?
Unfortunately, the old number can no longer be reactivated with n26.

Many thanks in advance for any tips and suggestions.

LG

Julius

Don't worry, they won't refuse to pay you out because of something like that

This post has been translated automatically

Juliusg

Platincasino verification old credit card number

3rd Jan. 2024, at 04:23 am CET#4
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zocker0815 wrote on 09.11.2023 at 16:23: yes sure tell the truth that can happen and where should you get the old number now is logical that no longer works, which also happened to me 6 weeks ago, now also have a new card because I lost the old one, and my old number is still registered with platin...


so i don't think they will refuse the payout in the worst case the GJ-team can help you here the casino is listed here

ps: how much was the payout?

Hi!


I kept playing out of frustration and even increased my win. It's now a whopping €8000.

Unfortunately, all attempted payouts have been rejected. (So far) they simply say: either you send a photo of the card or there will be no payouts! ... Although I have proven several times that the credit card was really mine, e.g. with account statements.

How could the gj team help me?

Thank you for your feedback.

Greetings,

Julius

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Juliusg

Platincasino verification old credit card number

3rd Jan. 2024, at 01:52 pm CET#5
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gamble1 wrote on 09.11.2023 at 16:49:

Don't worry, they won't refuse your payout because of something like that

thanks for the answer..., unfortunately always rejected so far... but the account is still active.

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Anonym

Platincasino verification old credit card number

3rd Jan. 2024, at 05:52 pm CET#6
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Juliusg wrote on 03.01.2024 at 13:52:
thanks for the answer..., unfortunately always rejected so far... but the account is still active.

I'm curious, they are more bureaucratic than any administration

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Anonym

Platincasino verification old credit card number

3rd Jan. 2024, at 05:53 pm CET#7
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zocker0815 wrote on 09.11.2023 at 16:23: yes sure tell the truth that can happen and where should you get the old number now is logical that no longer works, which also happened to me 6 weeks ago, now also have a new card because I lost the old one, and my old number is still registered with platin...


so i don't think they will refuse the payout in the worst case the GJ-team can help you here the casino is listed here

ps: how much was the payout?

They no longer have any contact with Platin?

This post has been translated automatically

Juliusg

Platincasino verification old credit card number

3rd Jan. 2024, at 10:52 pm CET#8
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Bluehope wrote on 03.01.2024 at 17:53:

They don't have contact with Platin anymore ?!

Really? How can you contact the gj team?


LG

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roccoammo11
Expert

Platincasino verification old credit card number

7th Jan. 2024, at 05:03 pm CET#9
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Juliusg wrote on 03.01.2024 at 22:52:

Really? How can you contact the gj team?


LG

You can write to Andre or Julian

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Anonym

Platincasino verification old credit card number

12th May. 2024, at 09:12 pm CEST#10
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How did it turn out, if you don't mind me asking?

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