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Casino verification: Platincasino verification asks for account details from terminated account

Topic created on 08th Mar. 2022 | Page: 1 of 1 | Answers: 4 | Views: 2,128
Ferdo
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Platincasino verification asks for account details from terminated account

8th Mar. 2022, at 09:44 pm CET#1
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Hello Community.

I signed up at Platincasino the year before last and every now and then I deposited small amounts there and turned them down.
Since I never won big, I did not verify myself
The deposits at that time I made through my old bank account.

After a long abstinence, I have the last few weeks again deposited some small amounts and now actually won just over 1000€.
The deposits this time were made via Paysafecard account.
Now I wanted to verify to withdraw, but Platincasino asks for a statement from my old account which is canceled.

Has anyone had this experience with Platincasino or can help?

LG

This post has been translated automatically

Ferdo
Rookie

Platincasino verification asks for account details from terminated account

9th Mar. 2022, at 09:40 am CET#2
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Customer Service has now told me to upload the account cancellation!

I will keep you updated!

This post has been translated automatically

gamble1
Icon

Platincasino verification asks for account details from terminated account

9th Mar. 2022, at 10:00 am CET#3
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Liked this post: Avatar von Ferdo Ferdo
fighterist wrote on 09/03/2022 at 09:40: Customer Service has now told me to upload the account cancellation!

I will keep you guys updated!

Exactly what I would have said now

The casino just needs something to show that said payment method is actually yours, whether it is active or not is irrelevant

Will certainly work out do not worry

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Ferdo
Rookie

Platincasino verification asks for account details from terminated account

9th Mar. 2022, at 12:58 pm CET#4
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Hello gamble1,

Thanks for the encouragement, and I can indeed report it all worked out!

The account cancellation was accepted and the Verification is through.
Have immediately requested withdrawal via Trustly to my new account and obligatory 50€ left which I have then downdaddled to 0

Am bissl perplexed and happy that everything worked so quickly!

This post has been translated automatically

gamble1
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Platincasino verification asks for account details from terminated account

9th Mar. 2022, at 02:00 pm CET#5
1 Like

Liked this post: Avatar von Ferdo Ferdo
fighterist wrote on 09/03/2022 at 12:58 pm: Hello gamble1,

Thanks for the encouragement, and I can indeed report it all worked out!

The account cancellation was accepted and the Verification went through.
I immediately applied for withdrawal via Trustly to my new account and obligatory left 50€ which I then daddled down to 0

Am bissl perplexed and happy that everything worked so quickly!

Well great I'm happy for you except for the point with the 50 € of course

This post has been translated automatically

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