Casino verification: Platincasino problems verification/withdrawal (Page 2)

zocker0815 wrote on July 28th, 2024 at 8:57 pm:

what was your biggest payout at one time after the new takeover...


yes I am also far in the plus there but no longer played under new management....

well even as you think how well it is going with you, it is always amazing that in the week 1-2 new threads about Platin come, with headline: payout problems hinalteaktik... ect.pp.


i'm surprised that there are never any negative threads about LuckyDreams, Winz, Justcasino, Run4Win ect....???

well certainly not everyone will know the casinos, but luckydreams alone can be equated with platin in terms of popularity


and as I said, you always read the frustration out of the threads against platin, sure you may be right about signing with a credit card etc...


but at the end of the day in my eyes facts count and facts are that almost no week goes by without a new negative thread being opened about platin......


i mean it's so conspicuous when you read something like this regularly, there must be something wrong, and if it's just willful stalling tactics, it's an absolute no go

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Kim3112 wrote on July 29, 2024 at 1:33 pm:
So I have new info. I finally have some good news. After I told the Platincasino that I would take legal action because I was constantly rejected in the Verification process, I finally got my win after almost 2 weeks (now WE). Another small contribution from me regarding the Paycafe card. I have already made a depositor at Platincasino using it. I had to upload my Paycafe account statement for the payout and then the win of 100€ came to my account. For all those who are still arguing and annoyed about a payout from Platincasino. Go to the pernament with emails on the sink, then you get your full win after almost 2 weeks. Because, in the end, they can't keep it - good luck. My lesson - I will never play Platincasino again. It's easy on my nerves. AskGamblers didn't help me at all. Even though I have sent proof and proof that there is a delay in my payout. What I don't understand. I also wrote to another place that is in the Platincasino account where you should go, they accepted the letter from my bank, the card does not need a signature! And so the money was transferred to the linked account. It has never been such a fuss as with Platincasino. Never again.

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frapi07 wrote on July 28, 2024 at 11:52 pm:
How bitter can you be, please? Resentment can be bad. You'd think these people had stolen from you or beaten you up. I wish you a Speedy recovery and that you manage to drive the resentment out of you. A toxic attitude like that will certainly harm you in the long term.

I am also one of those users who played on Platin (until the switch) and had almost exclusively good experiences. What it looks like after the change - no idea, I don't play there anymore, but I warn against Platin that they have been causing problems with higher payouts since the change. I see exactly the same with gamble. I don't read posts from "old established" people praising Platin to the skies when it's not true.

In all seriousness, what do you want me to write? Should I lie and say that I never received my money? Should I lie and say that I never had the experience of getting 3k paid out within 60 minutes? Please explain to me how you think I should behave. You seem to know and follow the code of conduct (warning, sarcasm).

I would also generally advise you, before you write such toxic comments, to think about whether this is happening the way you perceive it.

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zocker0815 wrote on 29.07.2024 at 23:27:

when i read your text i see that you can't put 1+1 together


imagine i am also high in the plus at platin, but didn't play there anymore afterwards....


and there are endless threads here about the facts/problems that the "new" platin causes, I don't even want to know how many people have already lost their win there just because of the old tactics

it annoys me that there are new threads every few days about problems with Platin.... that many people here don't get it, or are ignorant and Deposit anyway and end up crying here again

on the other hand it's good because then you can see what's going on there


people, at the end of the day i don't give a shit what you do...... nevertheless i'll stick with it i hope there will be a thread "mega hit with platin doesn't pay out" maybe even a regular user from here


and i don't know what some people are getting upset about, i didn't mention any names here, in fact i only had that in mind that many people praise Platin here even after all the complaints, i don't know exactly who they were the last few times by name....

but it looks like a few people here feel directly addressed, I didn't mention any names

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zocker0815 wrote on 29.07.2024 at 23:27:

when i read your text i see that you can't put 1+1 together


imagine i'm also high in the plus at platin, but didn't play there anymore afterwards....


and there are endless threads here about the facts/problems that the "new" platin causes, I don't even want to know how many people have already lost their win there just because of the old tactics

it annoys me that there are new threads every few days about problems with Platin.... that many people here don't get it or are ignorant and Deposit anyway and end up crying here again

on the other hand it's good because then you can see what's going on there


people, at the end of the day i don't give a shit what you do...... nevertheless i'll stick with it i hope there will be a thread "mega hit with platin doesn't pay out" maybe even a regular user from here


and i don't know what some people are getting upset about, i didn't mention any names here, in fact i only had that in mind that many people praise Platin here even after all the complaints, i don't know exactly who they were the last few times by name....

but it looks as if a few people here feel directly addressed, I didn't mention any names

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zocker0815 wrote on 29.07.2024 at 23:27:

when i read your text i see that you can't put 1+1 together


imagine i'm also high in the plus at platin, but didn't play there anymore afterwards....


and there are endless threads here about the facts/problems that the "new" platin causes, I don't even want to know how many people have already lost their win there just because of the old tactics

it annoys me that there are new threads every few days about problems with Platin.... that many people here don't get it, or are ignorant and Deposit anyway and end up crying here again

on the other hand it's good because then you can see what's going on there


people, at the end of the day i don't give a shit what you do...... nevertheless i'll stick with it i hope there will be a thread "mega hit with platin doesn't pay out" maybe even a regular user from here


and i don't know what some people are getting upset about, i didn't mention any names here, in fact i only had that in mind that many people praise Platin here even after all the complaints, i don't know exactly who they were the last few times by name....

but it looks like a few people here feel directly addressed, I didn't mention any names

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gamble1 wrote on 30.07.2024 00:03:

But I'm pretty sure you've already mentioned my name in other threads when it came to Platin, it was just a little side blow and nothing that should be taken as a big thing but pretty sure there was something along those lines


Apart from that, why is it a stalling tactic if you strictly interpret your Verification policy and simply have guidelines that you implement 1:1? Have you seen a thread here where Platin is looking for hypocritical excuses not to pay ? Well, I haven't seen anything like that lately, it's always been about verification stories where things were demanded

And even I had problems with my new verification there after the change but that was just a mixture of my own stupidity not reading correctly and sometimes funny statements from Platin which didn't happen anymore after it was done

I don't want to defend anything and they can certainly improve many things, but a store that does everything possible not to pay doesn't even come close to that here, you can rather go up a few threads and take a look at the store where suddenly Skype requests conversations or how many people suddenly started asking for more data after a €50 depositor than you need for a loan because these are delaying tactics

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frapi07 wrote on 30.07.2024 at 03:23:

I remember an OC who asked for Verification to withdraw €50. The crowning glory: A photo where you had to stand in front of the street sign and house number sign - is rather rare in Germany.

Many people simply forget that there are OCs where you have to wait several weeks for your money and really compare it to Platin.

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gamble1 wrote on 30.07.2024 at 04:50 am:
That's exactly what I mean I'm not saying everything runs smoothly at Platin or that you don't have problems there from time to time but if you compare it with what other Oc's have already come around the corner here I really don't see any arbitrary delay actions here with the best will in the world


Here you don't have to submit half your family tree, nor do you have to submit your brother's or sister's payslips because you have received a payment that you can see on your bank statement (unfortunately, this has all happened with other providers)

I also have to say that the old Platin had a lot more problems than the new one - I had to ask Caro for help so often because something wasn't clear or the casino had messed up, not to mention all the promotions that didn't work properly

Currently there are "only" problems in the communication for the Verification requirements, is that ok? No, certainly not, but there are so many worse providers, especially as the people in front of the screen are also often the problem if you Deposit with the wrong payment methods that don't belong to you or wonder why you have to verify old payment methods although it is so logical to have to verify all the methods you have used theoretically first and this is only checked when you pay out (would not be possible at all in normal operation) or use the virtual credit card which is not actually intended for such transactions where you have to verify yourself

But no, you just turn up and blame everyone but yourself or don't even think for a second about whether you might be causing the problem

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