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Casino verification: Platincasino please help with double and triple verification

Topic created on 05th Jun. 2024 | Page: 1 of 1 | Answers: 3 | Views: 492
nicolep3716

Platincasino please help with double and triple verification

5th Jun. 2024, at 04:22 pm CEST#1
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Hi lovelies,

is there anyone here who could help me transfer my win to Platincasino? I'm slowly getting fed up 😞

I won on Sunday and would of course like to have this money - but somehow they can't cope with my uploaded files regarding the depositor. For three days now, the payout has been repeatedly canceled and I have been told that the file of my Deposit via giropay does not contain all the data (screenshot in online banking of said deposit).

The VIP support as a platinum player does not help me either. Now I have uploaded everything again with everything that is possible and unfortunately nothing happens ... my name, my IBAN, amount, time and recipient 🙈😞

Why do you have to verify yourself a hundred times anyway if you want the money?

Can someone possibly help me? Everything worked perfectly last time and now I get this.

Best regards and many thanks
Nici

This post has been translated automatically

roccoammo11
Expert

Platincasino please help with double and triple verification

5th Jun. 2024, at 04:30 pm CEST#2
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Nobody has liked this post so far

nicolep3716 wrote on 05.06.2024 at 16:22: Hi lovelies,

is there maybe someone here who could help me to transfer my win at Platincasino? I'm slowly getting fed up 😞

I won on Sunday and would of course like to have this money - but somehow they can't cope with my uploaded files regarding the depositor. For three days now, the payout has been repeatedly canceled and I have been told that the file of my Deposit via giropay does not contain all the data (screenshot in online banking of said deposit).

The VIP support as a platinum player does not help me either. Now I have uploaded everything again with everything that is possible and unfortunately nothing happens ... my name, my IBAN, amount, time and recipient 🙈😞

Why do you have to verify yourself a hundred times anyway if you want the money?

Can someone possibly help me? Everything worked perfectly last time and now I get this.

Best regards and many thanks
Nici

In any case, there is no point in sending the same thing over and over again. what does the email say why the document was rejected? are you sending screenshots or photos? if screenshots, maybe try desktop mode or send another depositor to Platin..at some point it will work. don't give up

This post has been translated automatically

roccoammo11
Expert

Platincasino please help with double and triple verification

5th Jun. 2024, at 04:35 pm CEST#3
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is your name and complete address visible in your screenshot of the depositor and the document completely visible?so recognizable beginning & end or just screenshot made in the middle?they take it in their way something very accurate..can you print out statements in your bank?that would still be an idea

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nicolep3716

Platincasino please help with double and triple verification

5th Jun. 2024, at 04:56 pm CEST#4
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Nobody has liked this post so far

roccoammo11 wrote on 05.06.2024 at 16:35: is your name and complete address visible in your screenshot of the depositor and the document completely visible?so recognizable beginning & end or only screenshot made in the middle?they take it in their way something very accurate..can you print out statements in your bank?that would be another idea

Hi and thanks for your reply,


I first took a screenshot of the online payment but then they told me my name must be included and my IBAN... I have now done this but unfortunately there has been no communication since then.

It just annoys me to have to deal with this for 3 days, because the last time I did nothing else and everything was fine and the money was there within a day.

Kind regards
Nici

This post has been translated automatically

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