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Casino verification: [solved] Platincasino.com / Paysafe

Topic created on 01st Mar. 2023 | Page: 1 of 1 | Answers: 13 | Views: 1,498
kleo7777
Experienced

[solved] Platincasino.com / Paysafe

1st Mar. 2023, at 07:26 pm CET#1
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Hallöchen you love so I need help, I do not know if I'm too stupid or if Platin wants to annoy me the 1 time ... I wanted to pay out a small win today via Skrill so I always pay in / out ... i get an email that I have to re-verify myself to need Paysafe receipts ..I think häää and have written to vip support, in response I got: yes they need paysafe proof of 2020 ... hallloooo 2020 we have 2023. If I go into my Paysafe account I can only trace 6 months back .... Does anyone have a Tip an advice ?

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T0uchTheSky
Elite

[solved] Platincasino.com / Paysafe

1st Mar. 2023, at 07:57 pm CET#2
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Mhh, either write to the support of Paysafe and ask if they could help you, otherwise write back to the VIP support that this only goes up to 6 months

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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

1st Mar. 2023, at 08:20 pm CET#3
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T0uchTheSky wrote on 01.03.2023 at 19:57: Mhh, either write to the support of Paysafe and ask if they could help you, otherwise write back to the VIP support that this only goes to 6 months

The problem is as written above I always pay in with Skrill so there is in principle no history with paysafe, even the last 6 months are empty .... from 2020 since I have possibly 1 or 2 times paid in with paysafe on it I just have no access ...

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hustlehoff
Expert

[solved] Platincasino.com / Paysafe

1st Mar. 2023, at 09:34 pm CET#4
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you can request the history at paysafe, still incomprehensible why you zockt grad the de side is but total cancer? lel

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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

1st Mar. 2023, at 09:45 pm CET#5
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hustlehoff wrote on 01.03.2023 at 21:34 clock: you can request the history at paysafe, still incomprehensible why you zockt grad the de side is but total cancer? lel

I had there really never great problems ..sure I had this constant verify what but in the entefeckt always worked ..but that the now suddenly come out of nothing with some paysafe stuff from 2020 that is completely incomprehensible to me and for.me also absolute quark because I do not Deposit at all with it

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Apromo
Rookie

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 07:14 am CET#6
1 Like

Liked this post: Avatar von krabbe666 krabbe666
Hi,

It took me a moment to figure that out too 😀 you can look at all your transactions yourself. The selected period must only be no more than 6 months apart.

For example, just select 01/01/2020 to 30/06/2020, then you will get the transactions for the first half of the year from 2020.


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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 09:15 am CET#7
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Apromo wrote on 02/03/2023 at 07:14: Hi,

It took me a moment to figure it out then too 😀 you can look at all your transactions yourself. Just make sure the selected period is not more than 6 months apart.

For example just select 01/01/2020 to 30/06/2020, then you will get the transactions for the first half of the year from 2020.



Juhu yes I did that and then paysafe shows me clearly I could only look from now 6 months retroactively ... no matter what I do I have sent the platinum now the same more I can not do then also

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Niroht
Experienced

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 09:50 am CET#8
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kleo7777 wrote on 02.03.2023 at 09:15:

Juhu yes I did that and then paysafe shows me clearly I could only look from now 6 months retroactively ... no matter what I do I have platinum that sent now just as more I can not do then either

You want to cash out now at Platincasino.de, right?
If you now have to submit transactions from 2020, then it means that you have to submit deposits from the old Platincasino.com time.

Always thought that both domains act each for itself. So it is worth asking why you have to prove deposits to the ". de site" that you actually made on the ". com site".

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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 10:19 am CET#9
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Niroht wrote on 02.03.2023 at 09:50:

You want to cash out now at Platincasino.com, right?
If you now have to submit transactions from 2020, then it means that you have to submit deposits from the old Platincasino.com time.

Always thought that both domains act each for itself. So it is worth asking why you have to prove deposits to the ". de site" that you actually made on the ". com site".

Oh shit I'll edit that then no it's platin .com I still play there ...

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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 10:22 am CET#10
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Niroht wrote on 02.03.2023 at 09:50:

You want to cash out now at Platincasino.com, right?
If you now have to submit transactions from 2020, then it means that you have to submit deposits from the old Platincasino.com time.

Always thought that both domains act each for itself. So it is worth asking why you have to prove deposits to the ". de site" that you actually made on the ". com site".

I do not get changed now am also grad work ... so it's platinum com so far I'm probably still allowed to play there... but in principle I find it quite beside the point to demand proof of 2020 where we have 2023 has so the last 3 years no one interested ... but well I'll wait and caro has also just written to me ...

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T0uchTheSky
Elite

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 11:47 am CET#11
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kleo7777 wrote on 02/03/2023 at 10:19 AM:

Oh crap I'll edit that then no it's platin .com I still play there ...

Probably MuchBetter made us sick, yesterday I wrote down to my winning picture:january starts well" Lol, and we have already march

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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 11:49 am CET#12
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T0uchTheSky wrote on 02/03/2023 at 11:47 AM:

Probably MuchBetter made us sick, yesterday I wrote down to my winning picture:January is starting well" Lol, and yet it's already March

😂😂😂Yes dss could be ... but I just wrote something new in the tread;-)

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kleo7777
Experienced

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 03:07 pm CET#13
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Liked this post: Avatar von gamble1 gamble1, Avatar von roccoammo11 roccoammo11
One time update ! Caro has conjured everything clarified ... Tema can be closed

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Caro
Expert

[solved] Platincasino.com / Paysafe

2nd Mar. 2023, at 03:13 pm CET#14
1 Like

Liked this post: Avatar von gamble1 gamble1
At the request of the TE, I will close the thread.

This thread was closed

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