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Casino verification: Platincasino Drives Me Crazy

Topic created on 21st Jan. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,284
kleo7777
Experienced

Platincasino Drives Me Crazy

21st Jan. 2021, at 12:17 pm CET#1
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Hello! The first time I need help!! I'm trying since December 2020 at Platincasino to verify was determined 1000 times in the chat and it comes every time something new 🙈 Today once again I asked why since December nothing does .... they Needed an Apple Pay proof ok screenshot, sent over in the chat! Answer: have you changed the device ? Yes, sometime in 2020 I bought a new iPhone ! Ok we need please in writing with date and signature that the old IPhone no longer exists ... ok written I wanted to upload does not work 🙅♀️!!! In my eyes this is An ambush technique because they really have everything Meanwhile : ID, bank statements, bank card, credit card so a drama .... what else can I do ? Before being asked I have deposited with Skrill !

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Anonym

Platincasino Drives Me Crazy

21st Jan. 2021, at 12:28 pm CET#2
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Wtf??

In writing and with signature, a confirmation that your old phone is no longer available???

Yes, I agree, that's just stalling and seeing who has the longer breath; might be a big part of the business for the casinos, waiting for the player to gamble it all away again

What can you do, good question; do they have a contact option for complaints? If so, then write an email stating that the support is obviously not willing to help you solve the (actually non-existent) problem, and that you expect them to pay out your (obviously already verified) account within 48 hours, otherwise the matter will go to the responsible regulatory authority without further discussion.

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slotliebe89
Elite

Platincasino Drives Me Crazy

21st Jan. 2021, at 01:48 pm CET#3
1 Like

Liked this post: Avatar von Klabisto Klabisto
Since Platin is listed here, why not contact a GJ staff member, e.g. Caro via Communicator

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Klabisto
Experienced

Platincasino Drives Me Crazy

21st Jan. 2021, at 02:05 pm CET#4
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Nobody has liked this post so far
kleo7777 wrote on 21.01.2021 at 12:17 pm: Hello ! The first time I need help !! I'm trying since December 2020 at Platincasino to verify was determined already 1000 times in the chat and it comes every time something new 🙈 Today again I have then asked why since December nix does .... they Needed an Apple Pay proof ok screenshot, sent over in the chat ! Answer: have you changed the device ? Yes, sometime in 2020 I bought a new iPhone ! Ok we need please in writing with date and signature that the old IPhone no longer exists ... ok written I wanted to upload does not work 🙅♀️!!! In my eyes this is An ambush technique because they really have everything Meanwhile : ID, bank statements, bank card, credit card so a drama .... what else can I do ? Before being asked I have deposited with Skrill !

Do you want to pay out anything ?
If not, I would request the deletion of your data (which of course they do not do... for privacy reasons )
and turn your back on the casino forever
They have a lot of games, no 5s rule, etc., but times to make a win with them, will be difficult...

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x****Y

Platincasino Drives Me Crazy

21st Jan. 2021, at 03:32 pm CET#5
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Klabisto wrote on 01/21/2021 at 2:05 PM
Do you want to pay out anything?
If not, I would request the deletion of your data (which of course they don't do... for data protection reasons )
and turn your back on the casino forever
They have a lot of games, no 5s rule, etc., but times to make a win with them, will be difficult....

That's right, you'll have an easier time making wins at other casinos...

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Anonym

Platincasino Drives Me Crazy

21st Jan. 2021, at 03:48 pm CET#6
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Off to the Blacklist with Platin. Want to play police because of old cell phone and other such jokes.

The were certainly once all investigators been but because of low salary have probably opened a casino.

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