Casino verification: Beware of Platincasino

Marcb9804 wrote on 01/13/2021 at 11:16 am: To all of you who are also new to Platincasino and want to verify, be careful!

Supposedly, they are so overloaded that it takes several weeks to process a simple process including Verification, the support is very difficult or impossible to reach and a response can sometimes be 10-14 days to wait

In other casinos, it works mostly strangely problem and the support is also always available

So pay there before no cent, without that you are completely verified before!

The casino belongs under these circumstances quite clearly on the Blacklist here. But probably there's ne agreement or something similar

I can only advise you not to register there!

Online casinos are a dime a Dozen, so look around well and verify you first everywhere and let it be confirmed, always hold important conversations in the chat with screenshots.

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Marcb9804 wrote on 01/13/2021 at 11:16 am: To all of you who are also new to Platincasino and want to verify, be careful!

Supposedly, they are so overloaded that it takes several weeks to process a simple process including Verification, the support is very difficult or impossible to reach and a response can sometimes be 10-14 days to wait

In other casinos, it works mostly strangely problem and the support is also always available

So pay there before no cent, without that you are completely verified before!

The casino belongs under these circumstances quite clearly on the Blacklist here. But probably there's ne agreement or something similar

I can only advise you not to register there!

Online casinos are a dime a Dozen, so look around well and verify you first everywhere and let it be confirmed, always hold important conversations in the chat with screenshots.

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slayer199080 wrote on 13/01/2021 at 11:39 AM
I also got in touch with chat yesterday. I was number 7 in line and had to wait about 10 minutes. I thought that was fine. Verification has also been on "pending" for me since Saturday...this is clearly taking too long. Should that not have been otherwise you can excuse the whole thing though times.

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Hidaruma wrote on 01/13/2021 at 11:25 AM
Nice. Another thread like this on the subject. Aren't there enough of them already. If the Verification takes too long, do it before you play or play directly somewhere else.

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Hidaruma wrote on 13/01/2021 at 11:49 AM
You even get the automatic message that it takes longer with this as soon as you open the chat. Who then still complains about it is his own fault.

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Matthlign wrote on 13.01.2021 at 12:22 pm: I'm not saying that it's wrong to always verify yourself directly in advance if possible and or that things like Verification, just like withdrawals, should be possible within the shortest possible time nowadays

Personally, for example, I attach a lot of importance to withdrawals taking place in less than 24 hours - if possible, actually even "instant" and so I always make the choice in which casino's I play or not

The thread here or the comment of creator, I find much too drastic
When opening the chat you are currently pointed out that it may take longer as another player writes here - in my opinion "fair play" - there are also enough casino's, there you also like to wait longer and does not get about it in advance a notification.

On the subject of verification, I've been fully verified there for a long time, but last week I used a new e-wallet and wanted to have it verified - it was done within 24 hours

Contact I had with support was last in December, because I got a birthday's bonus and therefore had to write a mail to get it
It took two attempts, a total of about 12 hours each time until I received an answer
After 36 hours I had the bonus then
Something could clearly go faster but since it was a bonus, I say, you can cope, at least I got something as a gift

Regularly I play only since December there, before it was none of my "Stamm" Casino's but sporadically I play there for a relatively long time and without problems

Therefore, I say, make your own picture - the experience that the creator of the post had, are not nice but just not the rule and you should consider that due to the transitional arrangement, just probably many players switch to Platin
As I said, make your own picture and you have bad experiences, then I give the creator right, there are also enough other casinos

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