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Casino verification: Old address

Topic created on 08th Jan. 2021 | Page: 1 of 1 | Answers: 7 | Views: 2,439
Mauzekuder

Old address

8th Jan. 2021, at 05:06 am CET#1
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Hey Com,

I signed up today at a new casino and there is a mistake happened to me and namely my Pc had my old home address stored and the autofill (automatic fill) used this address

I have in the casino a big win erziehlt before I noticed that

Do you think I have a good chance to clarify with the support that there is no problem with the payout?

I have uploaded all the required files for Verification were necessary because my new address is confirmed several times (electricity bill ID)


Thanks for the answers
Yours sincerely mauze Kuder

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Sarkasto
Expert

Old address

8th Jan. 2021, at 09:10 am CET#2
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That people always notice such things only when you have a big win... Whether you have a good chance to clarify this depends mainly on the casino. Since you have said nothing about it, no one can give you an answer ^^
Kram already times your registration confirmation out, there is as far as I remember right but both the old and the new address of you on it... So according to the terms and conditions in most casinos biste obliged to provide correct data... And if you have not paid attention to it when registering, you would have at least afterwards (do not know when you have registered with said casino) in the profile to be aware of it... Good luck anyway, but do not get your hopes up too much. ~.~

Edit: oops

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Anonym

Old address

8th Jan. 2021, at 09:44 am CET#3
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warennn wrote on 08.01.2021 at 09:10 clock: That people always notice such things only when you have a big win... Whether you have a good chance to clarify that depends mainly on the casino. Since you have said nothing about it, no one can give you an answer ^^
Kram already times your registration confirmation out, there is as far as I remember right but both the old and the new address of you on it... So according to the terms and conditions in most casinos biste obliged to provide correct data... And if you have not paid attention to it when registering, you would have at least afterwards (do not know when you have registered with said casino) in the profile to be aware of it... Good luck anyway, but do not get your hopes up too much. ~.~

Edit: oops

Oh yes, I believe that they will pay out the money. A change like the address, you can actually make at any time or not?
It is different, for example, with a name change after marriage or a sex change.
In the place of the TE, I would have clarified this but with the support of the respective casino itself. The chance here to get a statement that is correct is unfortunately not very large, because we do not make the rules. Perhaps we should also be informed only briefly about the "fat win"

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Sarkasto
Expert

Old address

8th Jan. 2021, at 10:34 am CET#4
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Jokerboy wrote on 08.01.2021 at 09:44
Oh yes, I already believe that they will pay out the money. A change like the address, you can actually make at any time or not?
It is different, for example, with a name change after marriage or a sex change.
In the place of the TE, I would have clarified this but with the support of the respective casino itself. The chance here to get a statement that is correct is unfortunately not very large, because we do not make the rules. Perhaps we should also be informed only briefly about the "fat win".

Yes you can change the address at many casinos at any time... but if you do that only when you win times, you have to hope for goodwill.... But as I said, since here is no info on the casino about which it is called, one can only speculate anyway... Remains only to hope that it is not Curacarotz... ^^

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slotliebe89
Elite

Old address

8th Jan. 2021, at 11:03 am CET#5
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It can be an advantage if you can still show an identification document with your old residential address.

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Anonym

Old address

8th Jan. 2021, at 12:03 pm CET#6
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You go to the Live Chat and ask to change the proflis. There are also many casinos where you can no longer change the address.

In the live chat you say that you upload your ID document right away. Reputable casinos then usually see no problem in it and can then pay out.

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Anonym

Old address

8th Jan. 2021, at 12:14 pm CET#7
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I also think that they do not see you as a criminal now. I would also send a wisch where the old address is to be seen

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Mauzekuder

Old address

8th Jan. 2021, at 01:16 pm CET#8
1 Like

Liked this post: Anonym
Hey com,

Just got message from support that it works with the change and there should be no problems with the payout because the documents are crucial 👍

Thanks for the answers and nice Week you

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