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Casino verification: N1 Verification paysafe

Topic created on 14th May. 2021 | Page: 1 of 1 | Answers: 7 | Views: 1,516
LudSchae
It is about Gslot casino that always cancel my withdrawal with the reason:According to the basis and conditions for using the casino you are supposed to go through the Verification for security reasons. To verify your account, please upload the following documents in ""My Account""> ""Profile""> ""Verification"": - Confirmation of your Deposit in the amount of 30 EUR on February 11, 2021 21:45:33 so that the amount, date and time of deposit and your full name are visible. If you have provided the whole package of documents and followed all the rules, the verification will take about an hour. Otherwise, we will ask for new documents that comply with our casino's rules. * Please note that this notification is written in German, as our team provides support in this language. If you need further assistance or have any questions, please feel free to contact us via Live Chat or email. Thank you for your understanding. Can someone help me ???? MfG

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Wengust
Experienced
How did you Deposit the 30 with the paysafekonto
If so then you have that anyway under transactions

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Pima007
Amateur
Hello,

in your Paysafecard account you will find the transaction.

Payments with Paysafe are only possible with registration. And everything is then stored in the account.

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Hidaruma
Top Member
Where is the problem now?

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Wengust
Experienced
Hidaruma wrote on 05/14/2021 at 12:11 pm: What's the problem now?

That she does not know how to do it

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Hidaruma
Top Member
Wengust wrote on 14.05.2021 at 12:19 pm
That she does not know how to do it

Ahso^^,

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LudSchae
Sent the screenshots for verification. Always get the same email again that I should please take a photo of said Deposit where my name, amount, etc. Was rejected again and again:(

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Hidaruma
Top Member
Muschi81 wrote on 14.05.2021 at 12:54 pm: Sent the screenshots for verification. Always get the same email again that I should please take a photo of said Deposit where my name, amount etc. Was rejected again and again:(

I would send them two screenshots:


1. Select menu "Account" and navigate to "Settings". There you will find your complete data, name, address, etc. and your Mypaysafe card customer number. I would highlight this via Paint.

2. Select menu "Transactions" and make a screenshot. Your Mypaysafecard customer number is in the upper right corner. Simply take a picture of the whole screen and highlight the customer number.
The complete name, as well as the transactions can not be displayed on a picture.

With me it worked exactly in such a way. If not, contact chat. Was with me at that time all no problem.

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