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Casino verification: LuckyWins Casino is causing problems. Guess!

Topic created on 05th Sep. 2024 | Page: 1 of 1 | Answers: 2 | Views: 291
Maho78
Amateur

LuckyWins Casino is causing problems. Guess!

5th Sep. 2024, at 05:10 am CEST#1
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Nobody has liked this post so far
Hi everyone,

i also need some help.

LuckyWins belongs to the Dama group like LuckyDreams. LuckyWins is now requesting a screenshot of the depositor from my Jeton account where you should see the following information in a screenshot. Enclosed is the answer:

"Reason: All the details should be visible on one screenshot. Please upload the Desktop screenshot of the Deposit (made on 2024-09-02 15:24 -30 EUR) from Jeton account, the account, the account number, deposit details and your name must be visible."

As far as I know, it is not possible to take all information on 1 screenshot? When I open the desktop version and select the transaction, all the information is there except my name. Individual screenshots, as you do at all the other casinos and are accepted, are always rejected by LuckyWins.

Does anyone have any idea if this is possible or is it, as I believe, just a tactic not to pay out. It is only about an amount of 197 Euro.

If it is really not possible as I suspect, I strongly advise you not to deposit there, at least not with jeton.

I have never had such problems with casinos when paying with Jeton.

Thanks in advance if anyone has a solution.

P.S. I have contacted Jeton support to see if they can send me a PDF with the information on one document.
te deposit (made on 2024-09-02 15:24:31 UTC - 30 EUR) from Jeton account, the account number, deposit details and your name must be visible

This post has been translated automatically

Maho78
Amateur

LuckyWins Casino is causing problems. Guess!

5th Sep. 2024, at 06:15 am CEST#2
0 Likes

Nobody has liked this post so far
Case can be closed, since I don't have a PC only via mobile, I just opened my token at work on the PC and there I can also see my name when I open transactions.

I wish I had thought of this earlier .

So, everything is ok so far, wait and see what happens when I submit it.

LG

Maho78

This post has been translated automatically

Julian
Elite

LuckyWins Casino is causing problems. Guess!

5th Sep. 2024, at 09:56 am CEST#3
0 Likes

Nobody has liked this post so far
The thread will be closed at the request of the thread creator.

This thread has been closed

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