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Casino verification: Leovegas payout problems who knows?

Topic created on 26th Mar. 2020 | Page: 1 of 2 | Answers: 16 | Views: 7,375
Blueshades
Visitor
Hello all,
I am new in the online casino area, had played until now only in real arcades
So now because of the current situation I tried for a change the first time to play online at LeoVegas
I deposited some money (paysafecard) (which was quickly lost) and finally wanted to test the payout
I went to the payout, there is a list of banks displayed, but you can not select
At the bottom you should enter the amount. After that I contacted the chat support and it was an annoying back and forth where the nice colleague explained to me that they pay out with the method I deposited. I explained to him several times that I did not Deposit with my bank but with Paysafecard
I wanted to have it transferred to PayPal but clear answer to this I also did not get. Instead, then came suggestions that I have to make an account with Neteller or Skrill, then FIRST with the method must deposit again on leovegas, reason: So that the method is visible with me il account.
So then want from me so that the pay out at all / account check ID, address confirmation and my account iban etc. the total package
But I do not want to give my account, not for nothing I paid with Paysafe Card. Is it normal? I am very new to this. But without this data they do not pay out as it seems. Can someone enlighten me?
What do you need the complete personal account data for when they pay out on Neteller? And where do they go? What experience do you guys have with payouts? Is it normal and can you trust it and just send them all the documents? Ah yes phone support they also do not have the chat colleague said
I'm thinking of unsubscribing after just two days... that's too tricky for me

Then I go when the Spielos have open again to my old proven Spielo and have no headache. In addition, with the amount of money I have already invested in two days, I could have easily spent a week in the Spielo. I hope someone can help me
In the agbs it says that you can ask for documents but I have read that it is ID for example
Thanks in advance I hope that I somehow get my money

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Blueshades
Visitor
Ah yes forgot to say it's about 100€ payout. Why they need my account information is still unclear to me. Since I get a stomach ache

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masstube
Experienced
Evening,
For Verification, documents such as ID and bank statement are normal, it does not matter with which method you Deposit or withdraw.
LeoVegas seems to handle it like many other casinos, that you can only withdraw with the method with which you have already deposited.
That is, if you deposit by Paysafe card is normally only a withdrawal to your bank account.
But if you deposit again via Skrill or Neteller, you can also withdraw your money there.

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Blueshades
Visitor
Thank you for the answer. Is there a possibility to receive payouts without sending your personal account information. What experience do you have with this? Just giving out your account information without knowing where it is going makes me skeptical. LeoVegas doesn't even have phone support, so that makes me skeptical

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Anonym
If you want to pay out to your bank account, you probably won't get around it

I have already done it countless times, so far nothing has ever happened

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Blueshades
Visitor
Thanks for the answer already. Yes exactly that is clear but they still offer Skrill and Neteller. But still want the bank details and document about account proof. I found that strange.

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x****Y
Blueshades wrote on 27.03.2020 at 09:14: Thanks for the answer already. Yes exactly that is clear but they still offer Skrill and Neteller. But still want the bank details and document about account proof. I found that strange.

Is normal. LeoVegas is serious, either you send 1x the required data, and can withdraw there and continue to play, or you do not, leave the money and go back to play offline. There is no online casino that does not require this data

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Blueshades
Visitor
Seniorfips wrote on 27/03/2020 at 09:39
Is normal. LeoVegas is reputable, either you send 1x the required data, and you can withdraw there and continue playing, or you don't, leave the money and go back to playing offline. There is no online casino that does not require this data

Thanks for the answer. How do you do it with the withdrawals ? To your own account or do you have other options? I do not want to have problems with my bank. Have read here in the forum also negative experiences that the banks do not like to see such transfers from casinos. Would not like to get problems or that my account is canceled. Had in the past also from my house bank such statements also mitbekommen that if the see that someone is "player" it is also entered in the system and is also noted negatively.
Now I'm looking for the possibilities without problems to get... am quite new in the field and have never paid out until now. Thanks for the tips!

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Anonym
Seniorfips wrote on 27/03/2020 at 09:39
Is normal. LeoVegas is reputable, either you send 1x the required data, and you can withdraw there and continue playing, or you don't, leave the money and go back to playing offline. There is no online casino that does not require this data

But there are still the casinos without registration, which pay out in 5 minutes without Verification via Trustly.

For example Prontocasino or Schnellwetten.com, Blitzino.com. etc.

Here Trustly takes over the verification, so to speak, during the deposit.

All the advantages of casinos without registration
Who decides for an online casino without registration, can use very many advantages. What these are, shows the following list:

  • Deposit in real time

  • withdrawals take only a few moments

  • all transactions are free of charge

  • deposits with Trustly are certified by TÜV

  • Security and seriousness of casinos without registration secured by licenses

  • Einzahlunsgbonus is credited immediately

  • before a withdrawal no lengthy verification must be carried out


Playing in casinos without registration is lightning fast. Not only do you get to the games within a few moments, even as a new customer. Paying out winnings and reloading money is also wonderfully simple and takes no time at all.

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Blueshades
Visitor
Now I've read that online gambling is also illegal in Germany oh dear. Can't anyone here help? I would like to get my money without getting into trouble (

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