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Casino verification: LeoVegas Payout Problems

Topic created on 22nd May. 2020 | Page: 1 of 1 | Answers: 8 | Views: 3,734
Gamble212

LeoVegas Payout Problems

22nd May. 2020, at 03:10 pm CEST#1
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Hello all,

Have registered I forum to ask for advice.

I have been playing at Le Vegas for a few months.
I have been depositing mostly through my bank account and sometimes using Paysafecards.


However, at the beginning of May I deposited via a colleague's account because I didn't have my card at hand. The money was gambled away and after later deposits via Paysafecards I won some money.

Wanted to withdraw the money and had to verify my account.
During bank account Verification there were problems nothing was accepted.
After the 3rd attempt and emailkontakt I was told they need the account with nr so and so.
This is the account of my colleague.
Then I tried in Live Chat that my account is accepted and I was just told I violated T&Cs and they will not discuss.
But I should please immediately upload the document so that she can forward it, and the financial department will decide that. Unfortunately, I did not know that it is not allowed to Deposit money from other accounts and the win did not result from this deposit.
Meanwhile, there is a medium 4 digit win.

Do I have a chance to get my win?

Greetings
Gamble212



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MarcT22186
Expert

LeoVegas Payout Problems

22nd May. 2020, at 03:32 pm CEST#2
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Gamble212 wrote on 05/22/2020 at 3:10 pm: Hello everyone,

Signed up I forum to ask for advice.

I have been playing at Le Vegas for a few months now.
I have been depositing mostly through my bank account and sometimes using Paysafecards.


However, at the beginning of May I deposited via a colleague's account because I didn't have my card at hand. The money was gambled away and after later deposits via Paysafecards I won some money.

Wanted to withdraw the money and had to verify my account.
During bank account Verification there were problems nothing was accepted.
After the 3rd attempt and emailkontakt I was told they need the account with nr so and so.
This is the account of my colleague.
Then I tried in Live Chat that my account is accepted and I was only told I have violated T&Cs and they will not discuss.
But I should please immediately upload the document so that she can forward it, and the financial department will decide that. Unfortunately, I did not know that it is not allowed to Deposit money from other accounts and the win did not result from this deposit.
Meanwhile, there is a medium 4 digit win.

Do I have a chance to get my win?

Greetings
Gamble212




No, depositing from third party accounts is actually prohibited pretty much everywhere.

This post has been translated automatically

Anonym

LeoVegas Payout Problems

22nd May. 2020, at 03:43 pm CEST#3
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You have a chance, if you verify the bank account of your colleague completely e.g. with a current account statement. If that doesn't help, then you need a power of attorney certificate for the account of your colleague, but whether he will give you something like that is questionable.

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Gamble212

LeoVegas Payout Problems

22nd May. 2020, at 06:36 pm CEST#4
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Hello thanks for the answers

Yes, the problem is that I have already submitted my identity card and proof of address.
And the name of my colleague will not match with the other proofs.
And then I think the win will be withheld.

That with the power of attorney I have also read somewhere that the casinos after several attempts + turn on the MGA give such templates for a power of attorney.

Are there any here in the forum that have already made experience in this regard?

This post has been translated automatically

Anonym

LeoVegas Payout Problems

22nd May. 2020, at 09:30 pm CEST#5
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Gamble212 wrote on 05/22/2020 at 6:36 pm: Hello thanks for the replies

Yes the problem is that I have already submitted my ID card and proof of address.
And the name of my colleague will not match with the other proofs.
And then I think the win will be withheld.

That with the power of attorney I have also read somewhere that the casinos after several attempts + turn on the MGA give such templates for a power of attorney.

Are there any here in the forum that have already made experience in this regard?

The MGA has no chance to get a power of attorney over your friend's account for you. Of course, it would help if you send a bank statement from him to the casino, because on it you can see his name, Iban, etc..

If you get a power of attorney from your colleague's account, then you have unrestricted access to his account. He would be obliged to give you all the pin's to the account.

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Xandi

LeoVegas Payout Problems

23rd May. 2020, at 08:14 am CEST#6
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I think they just want to see with the bank statement if you really have "access" to the bank account and there is no fraud.

Just submit both - yours and your colleague's & then wait and see

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MarcT22186
Expert

LeoVegas Payout Problems

23rd May. 2020, at 09:26 am CEST#7
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Xandi wrote on 05/23/2020 at 08:14: I think they just want to see with the bank statement if you really have "access" to the bank account and there is no fraud.

Just submit both - yours and your colleague's & then wait and see.

Nonsense...
The bank statement shows the name and account details
If the name differs from the user, that was it with account and Deposit!

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Gamble212

LeoVegas Payout Problems

29th May. 2020, at 05:45 pm CEST#8
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Got my money today top !

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ichversemmel
Rookie

LeoVegas Payout Problems

13th Jun. 2020, at 09:38 pm CEST#9
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i have just received a request to provide proof of address.

Almost 3 weeks ago I had a successful payout and now I have to verify it again.

So I have a 2-digit payout and then again such a rant.

I find no longer funny, Leo makes himself just really unpopular with me...


With the big ones you are verified and then you get your money without asking.

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