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Casino verification: Lapalingo has been stalling me for days, it's pure harassment

Topic created on 15th Oct. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,242
Rene25H
Hello I have won last week at Lapalingo about 4K, I have uploaded all documents. Then came a standard email because on the German ID card is the address on the back but this is not recognized because the card is already older than 3 months. Thereupon I have other documents..... Bank statement with address, Insurance policy uploaded (younger than 3 months) Then came the next email...... Proof of funds...... and again certificate of registration...... now they took 48 H with the Verification and then came another email I should send other documents again...... .
I may have made a mistake .... I have deliberately lowered my limits that I do not in the time when one looks again on the page whether everything is okay .... finally again gambled away everything. Since today I can no longer press the chat button at Lapalingo.... is that new?

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wettibernd
Expert
Lapa is the best example of how you can turn a top casino into a sh.....store within a year. Stay tuned, don't gamble. They usually pay out, but can take a few weeks in the meantime.

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XXLEONIDASXX
Top Member
I know this too well with lapalingo. It was the same for me. I had deposited 50€ and was able to play my way to 6500€. Wanted to cash out. Sent documents they wanted. Then came message that what was not recognized and I should send again. I have done. Again the same. Then I resent everything again and it was all recognizable as before. I did not know what the problem was. Chat did not work for me either. And about email came again and again the same and always it took days to be answered. In the end, after 1 week of waiting, I gambled everything away and never paid anything there again. I was so p**sed off! Wonder how this casino only so good ratings and so "serious" could be classified.
Such stalling tactics are the very last

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Rene25H
I have now again uploaded various documents...., it is actually missing only that I have to send naked pictures;-)
Have today set my limit to a provocative euro.... so I do not get the idea.... . But this procedure is already annoying, funny that they never need documents in advance when you deposit...... . I also noticed that the amounts are charged as goods deliveries via credit card.... Well, let's see what comes out. At Platincasino they also let me make a nice deposit...... and then because I was abroad I could not upload any documents...... after days where I had also played a nice win told me that I was logged in via a foreign IP and I actually could not play.... They have nevertheless debited...... , had played there via my cell phone.

My conclusion...... to simply refrain from playing in such Online Casinos

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